Sales Coordinator
AFP Management Corp, Albany, NY, United States
Job Summary
Responsible for maintaining the administrative organization and effectiveness of the sales & catering department. This is accomplished thorough basic administrative support, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and professional manner.
Qualifications Education & Experience
Minimum of 2 years general catering and/or office experience. Must have strong administrative office skills
College degree; High school diploma
Must be proficient in Windows and Delphi
Ability to communicate in English with guests/visitors/vendors and hotel staff to their understanding.
Fluency in a second language, helpful
Physical Requirements
Ability to remain stationary at assigned post for extended periods of time.
Ability to be mobile/walk for lengths at a time
Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
Excellent Phone Skills exuding a \"smiling voice\" to the customer. Must be polite, professional and ask how they can assist the customer and take responsibility for handling the questions and requests of the customer
Adept on property PMS and database systems
Well organized, detail oriented with excellent follow-up skills
Thorough knowledge of the hotels layout, rate structure, meeting space, group capacities and capabilities
Must be customer focused, self-motivated, approachable and able to work with different departments
Must possess a high level of creativity, enthusiasm and flexibility
Duties & Functions Fundamental Requirements
Performs daily office duties including proposals, contracts, filing, faxing, copying, creation of files, gift certificates and mail.
Answers sales phone lines in a timely manner based onHilton standards
Takes messages, handles customer requests and forwards leads/inquiries to the appropriate salesperson immediately. Follow-up with the sales manager to ensure client was contacted
The ability to effectively execute/maintain the sales process through handling of site tours and inquiry calls
Maintains an orderly office inclusive of the filing system
Assists Sales & Catering Teams in organizing tradeshows and sending collateral, proposal and contract to customers if needed.
Attends catering/private dining meetings, as requested and keeps notes
Maintains orderly inventory of collateral/giveaway items
Orders office supplies
Performs other related duties as outlined by Director of Sales and Marketing.
Handle walk-ins and in-house customer requests, as needed
Distributes Weekly and Daily BEO Packets, Group Resumes, and other appropriate weekly communications to operations team
Secure payment for catering/private dining events
Creates daily reader board and door signage for events
Review bills and send event follow-up correspondence/evaluations
Client Prospecting and Networking, as requested by Director of Sales & General Manager
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays
$23 to $25 per hour
based on experience.
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Qualifications Education & Experience
Minimum of 2 years general catering and/or office experience. Must have strong administrative office skills
College degree; High school diploma
Must be proficient in Windows and Delphi
Ability to communicate in English with guests/visitors/vendors and hotel staff to their understanding.
Fluency in a second language, helpful
Physical Requirements
Ability to remain stationary at assigned post for extended periods of time.
Ability to be mobile/walk for lengths at a time
Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
Excellent Phone Skills exuding a \"smiling voice\" to the customer. Must be polite, professional and ask how they can assist the customer and take responsibility for handling the questions and requests of the customer
Adept on property PMS and database systems
Well organized, detail oriented with excellent follow-up skills
Thorough knowledge of the hotels layout, rate structure, meeting space, group capacities and capabilities
Must be customer focused, self-motivated, approachable and able to work with different departments
Must possess a high level of creativity, enthusiasm and flexibility
Duties & Functions Fundamental Requirements
Performs daily office duties including proposals, contracts, filing, faxing, copying, creation of files, gift certificates and mail.
Answers sales phone lines in a timely manner based onHilton standards
Takes messages, handles customer requests and forwards leads/inquiries to the appropriate salesperson immediately. Follow-up with the sales manager to ensure client was contacted
The ability to effectively execute/maintain the sales process through handling of site tours and inquiry calls
Maintains an orderly office inclusive of the filing system
Assists Sales & Catering Teams in organizing tradeshows and sending collateral, proposal and contract to customers if needed.
Attends catering/private dining meetings, as requested and keeps notes
Maintains orderly inventory of collateral/giveaway items
Orders office supplies
Performs other related duties as outlined by Director of Sales and Marketing.
Handle walk-ins and in-house customer requests, as needed
Distributes Weekly and Daily BEO Packets, Group Resumes, and other appropriate weekly communications to operations team
Secure payment for catering/private dining events
Creates daily reader board and door signage for events
Review bills and send event follow-up correspondence/evaluations
Client Prospecting and Networking, as requested by Director of Sales & General Manager
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays
$23 to $25 per hour
based on experience.
#J-18808-Ljbffr