Full-Time Key Holder (Retail Lead)
Goodwill of Central Iowa, West Des Moines, IA, United States
Work To Support Our Mission of Making Purposeful Employment Possible in Central Iowa
Being a part of the Goodwill of Central Iowa team gives you a lot to feel good about. Whether you are working in our retail stores, providing direct support and training to our participants, or continuing your career at headquarters in operations or administrative support, you are making a difference in your community.
Learn how we are all working together to make purposeful employment possible for all central Iowans.
Location:
1600 Valley West Dr.
West Des Moines, IA
Job Id: 5673-2026
# of Openings: 1
Goodwill of Central Iowa
is looking for a Full-Time Key Holder (Retail Shift Lead)
to assist with operations management and training
donated-goods retail
employees with our values of love, kindness, and respect.
Successful candidates have:
Previous related full-time supervisory experience - softlines and hardlines preferred
Eligibility for an exciting monthly bonus for retail associates based on production and revenue goals being met!
Effective communication skills to coach others
Efficient problem-solving abilities
A growth mindset
Good values Goodwill of Central Iowa
$16 per hour base pay + $1/hour additional shift differential pay for Saturday and Sunday shifts!
Eligibility for an exciting monthly bonus for retail associates based on production and revenue goals being met!
Full benefits package
including medical, dental, vision insurance, retirement plan with 5% company match - click here to learn more!
No long holiday or seasonal hours here!
Stores are open 9 a.m. to 9 p.m. Monday through Saturday and 12 p.m. to 5 p.m. on Sundays!
Our
Key Holder
s assist in coaching and training store employees as well as opening and closing the store. Job duties also include handling operational procedures (e.g., bank deposits, paperwork, reporting), providing excellent customer service, cashiering, processing and pricing donated goods, and keeping the store clean and organized.
What you'll do here:
Trains employees using various platforms including in-person, online, and written processes.
Regularly provides valuable work performance feedback to employees using GCI’s values of love, kindness, and respect.
Assists in coaching and assigning work to the team to meet sales and production goals monthly, quarterly and annually.
Supports the Mission Services department and activities through our round‑up program, promoting Mission activities and programs.
Provides excellent customer service and responds effectively and promptly to customer needs.
Assists in store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
Monitors production and sales to achieve store goals to support and fund Goodwill of Central Iowa’s mission.
Assists in completing daily communication log to organize and assign work to team members.
Assists in monitoring new employee training progress.
Monitors and assists in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
Performs other duties as assigned.
What you’ll need:
Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
Ability to run cash register, computer, wheeled carts and clothing racks, pallet jacks; potential for forklift operation dependent on work location.
Ability to work independently and be flexible; adaptable to change.
Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
Ability to perform basic math.
Basic knowledge of Microsoft office suite including Word, Excel and Outlook.
Ability to work under pressure, maintain accuracy and meet deadlines.
Must be able to pass a criminal background check and dependent adult and child abuse background check.
High school diploma or its equivalent or currently attending high school or GED classes. A minimum of 2 years of any combination of military service, high school or related paid employment.
Ability to carry, lift, push or pull up to 40 pounds regularly
Ability to tolerate variations in work environment temperature
Ability to be stationary or mobile for long periods of time
*This position requires a flexible schedule which includes days, evenings, and weekends to support business needs
Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
If you are ready to work for an organization that brings out the best in people, apply today! CITYVIEW "Best Local Thrift Shop" 2019, 2020, & 2023 Winner!
Des Moines' People's Choice 2024 Best Thrift Store!
At goodwill,We Value Love Kindness and Respect
Explore the Benefits of Working at Goodwill of Central Iowa Great benefit opportunities for both part-time and full-time employees including health benefits, PTO, 403B, Lifestyle Spending accounts, training and recognition programs and more. Learn more about our benefit opportunities when you work for Goodwill of Central Iowa.
Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vets/Disability) and E-Verify Participants.
#J-18808-Ljbffr
Learn how we are all working together to make purposeful employment possible for all central Iowans.
Location:
1600 Valley West Dr.
West Des Moines, IA
Job Id: 5673-2026
# of Openings: 1
Goodwill of Central Iowa
is looking for a Full-Time Key Holder (Retail Shift Lead)
to assist with operations management and training
donated-goods retail
employees with our values of love, kindness, and respect.
Successful candidates have:
Previous related full-time supervisory experience - softlines and hardlines preferred
Eligibility for an exciting monthly bonus for retail associates based on production and revenue goals being met!
Effective communication skills to coach others
Efficient problem-solving abilities
A growth mindset
Good values Goodwill of Central Iowa
$16 per hour base pay + $1/hour additional shift differential pay for Saturday and Sunday shifts!
Eligibility for an exciting monthly bonus for retail associates based on production and revenue goals being met!
Full benefits package
including medical, dental, vision insurance, retirement plan with 5% company match - click here to learn more!
No long holiday or seasonal hours here!
Stores are open 9 a.m. to 9 p.m. Monday through Saturday and 12 p.m. to 5 p.m. on Sundays!
Our
Key Holder
s assist in coaching and training store employees as well as opening and closing the store. Job duties also include handling operational procedures (e.g., bank deposits, paperwork, reporting), providing excellent customer service, cashiering, processing and pricing donated goods, and keeping the store clean and organized.
What you'll do here:
Trains employees using various platforms including in-person, online, and written processes.
Regularly provides valuable work performance feedback to employees using GCI’s values of love, kindness, and respect.
Assists in coaching and assigning work to the team to meet sales and production goals monthly, quarterly and annually.
Supports the Mission Services department and activities through our round‑up program, promoting Mission activities and programs.
Provides excellent customer service and responds effectively and promptly to customer needs.
Assists in store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
Monitors production and sales to achieve store goals to support and fund Goodwill of Central Iowa’s mission.
Assists in completing daily communication log to organize and assign work to team members.
Assists in monitoring new employee training progress.
Monitors and assists in maintaining internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
Performs other duties as assigned.
What you’ll need:
Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
Ability to run cash register, computer, wheeled carts and clothing racks, pallet jacks; potential for forklift operation dependent on work location.
Ability to work independently and be flexible; adaptable to change.
Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
Ability to perform basic math.
Basic knowledge of Microsoft office suite including Word, Excel and Outlook.
Ability to work under pressure, maintain accuracy and meet deadlines.
Must be able to pass a criminal background check and dependent adult and child abuse background check.
High school diploma or its equivalent or currently attending high school or GED classes. A minimum of 2 years of any combination of military service, high school or related paid employment.
Ability to carry, lift, push or pull up to 40 pounds regularly
Ability to tolerate variations in work environment temperature
Ability to be stationary or mobile for long periods of time
*This position requires a flexible schedule which includes days, evenings, and weekends to support business needs
Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
If you are ready to work for an organization that brings out the best in people, apply today! CITYVIEW "Best Local Thrift Shop" 2019, 2020, & 2023 Winner!
Des Moines' People's Choice 2024 Best Thrift Store!
At goodwill,We Value Love Kindness and Respect
Explore the Benefits of Working at Goodwill of Central Iowa Great benefit opportunities for both part-time and full-time employees including health benefits, PTO, 403B, Lifestyle Spending accounts, training and recognition programs and more. Learn more about our benefit opportunities when you work for Goodwill of Central Iowa.
Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vets/Disability) and E-Verify Participants.
#J-18808-Ljbffr