Director, UX Job at Mammoth Brands in New York

Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind brands Harry’s, Flamingo, Lume, Mando, and Coterie. We’re building a new model—and home—brands, founders, and talent looking to solve unmet needs, improve people’s lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” We strive to do everything better than what already exists, guiding every product experience, workplace culture, and community partnership.

We got our start in 2013 when our co-founders created Harry's, building an online-first brand that prioritized direct customer relationships. That success unlocked a playbook and platform to help other brands grow, creating the largest company built in the last 20 years.

About the Team

The Global Digital Commerce organization at Mammoth Brands shapes the vision, growth, and execution of all digital businesses across Harry’s Mando, and Lume. We design and deliver digital experiences that connect customers to our products while building the infrastructure that supports long‑term omnichannel success.

About the Role

The team is seeking a great UX Designer/Architect to define and execute a user experience innovation and delivers seamless, customer‑centered experiences across our digital platforms. In this role, you will lead the evolution of a scalable design system, champion accessibility and inclusivity, and align UX initiatives with business objectives. You will partner with cross‑functional stakeholders to make data‑driven decisions and leverage user insights to deliver impactful results, elevating the digital presence and crafting consistent, delightful experiences for our customers.

What you will accomplish

• Lead the UX Strategy: Develop and own the UX vision, aligning it with the business goals and the broader DTC roadmap. Champion a user‑first perspective across all touchpoints.
• Shape Exceptional Experiences: Partner with product management, engineering, and creative teams to conceptualize and deliver intuitive, scalable, and delightful experiences for customers across platforms and devices.
• Collaborate on Product Roadmaps: Partner with product managers to influence and shape product roadmaps, ensuring UX considerations are integrated from the start of the product lifecycle.
• Support Global Expansion: Adapt UX strategies to support international markets, accounting for cultural nuances and regional preferences.
• Own Accessibility Standards: Set and enforce accessibility standards across all design efforts, ensuring Harry’s products are inclusive and meet WCAG guidelines.
• Drive User Research & Insights: Oversee user research initiatives, synthesizing customer insights into actionable design strategies. Advocate for data‑driven decision‑making and user‑centered approaches.
• Maintain and Evolve the Design System: Collaborate with creative and technical teams to expand the design system, ensuring consistency and scalability across products and platforms.
• Collaborate Cross‑Functionally: Work closely with engineering, marketing, and other departments to align design goals with company objectives, ensuring seamless integration across all customer experiences.
• Monitor and Refine: Establish key metrics to evaluate UX success. Leverage data to optimize designs and iterate on experiences based on customer feedback and business performance.
• Advocate for UX Excellence: Act as a thought leader, staying ahead of industry trends and sharing best practices to continuously elevate the organization’s UX design capabilities.
• Deliver Results in a Fast‑Paced Environment: Manage competing priorities effectively, driving urgency and focus in a dynamic and entrepreneurial setting.
• Lead and Build an Incredible team You will manage a team of UX/UI designers that work across multiple omnichannel DTC brands.

This should describe you

• 8+ years of UX/product design experience, including 3+ years in leadership roles managing design teams and shaping UX strategies.
• Strong portfolio showcasing exceptional design work and a clear ability to craft user‑centered, functional, and elegant experiences.
• Expertise in creating and scaling design systems and processes.
• Deep understanding of user‑centered design principles, information architecture, and interaction design across devices and platforms.
• Proven ability to synthesize customer feedback, analytics, and market trends into actionable design solutions.
• Skilled in using design tools such as Figma, with familiarity in prototyping tools like InVision, Flinto, or similar platforms.
• Adept at collaborating cross‑functionally and influencing stakeholders at all levels.
• Strong communication skills with the ability to articulate design decisions and advocate for user needs.
• Passionate about mentoring and developing design talent, fostering a collaborative and innovative team culture.
• Experience working in Agile development environments.
• Familiarity with usability testing platforms and user testing methodologies.
• Knowledge of HTML, CSS, and CMS platforms.
• Strong grasp of customer lifecycle design and conversion optimization techniques.
• Skilled in using data and user insights to guide design strategies, prioritize features, and measure the success of UX initiatives.

Here is who you will work with

• Reporting to the VP DTC of Mammoth Brands
• Partners include: Performance Marketing, Engineering, Supply Chain/Distribution, Brand Management, Brand Marketing, Product Innovation, Finance, Retail/Wholesale, and Legal.

Benefits and perks

• Medical, dental, and vision coverage
• Equity in Mammoth Brands
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.