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Remote Retention Specialist

Smart Start, Inc., Hickory, NC, United States


A customer-centric organization seeks a Customer Support & Retention Advisor to engage with customers for appointment scheduling and account inquiries. This fully remote role requires strong communication skills and the ability to multitask in a high-volume environment. The advisor will be responsible for managing customer calls, resolving conflicts, and preserving customer relationships. Candidates should have a high school diploma and prior customer service experience, with bilingual proficiency offering additional compensation. #J-18808-Ljbffr