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Appraiser - Desk Review

Amica Insurance, Granite Heights, WI, United States


Appraiser – Desk Review 3001 Dallas Pkwy, Suite 400 Frisco, TX 75034

Thank you for considering Amica as part of your career journey, where

your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Frisco, TX is seeking an Appraiser (Desk Review) to join the team!

This position will perform the administrative duties of an Appraiser while consistently meeting production standards as defined within. Capable of handling a variety of automobile appraisal reviews, re-writes and electronic re-inspections of varying complexity with minimal supervision. Conduct electronic re-inspections for quality control and perform various other duties as prescribed by the APD Supervisor, Regional APD Manager or APD Manager.

Responsibilities

Establish fair and reasonable automobile repair costs by preparing accurate, legibly written desk appraisals and desk re-inspection through the use of manuals and/or computerized appraisal systems, application of sound repair practices, application of betterment, separation of non-related damage and securing clear photos of all damage.

Consistently exceed minimum standards relative to productivity and cycle time.

When necessary, establish actual cash value of total losses, and determine accurate salvage values.

Keep abreast of motor vehicle design changes and repair solutions and maintain a high level of awareness of technical advancements by continuing technical education.

Maintain strong open lines of communication with APD Technical and APD Operational Management as to industry trends and changes.

Assist in CAT assignment and estimate review process.

Secure and maintain licenses in designated states and completes continuing education as needed for compliance.

May be called upon to handle other duties as required.

Qualifications

3-5 years of industry experience preferred

Full working knowledge of automobile body and mechanical repair practices, techniques and costs

Good analytical, communication and negotiation skills

Complete familiarity with State Appraisal Licensing Law.

Where applicable, obtain and maintain state required licensing. This may include Appraiser and/or Adjuster Licensing.

Functional knowledge of the Microsoft Office suite of products

Commitment to improving one’s professional knowledge, skills and competencies through relevant continuing education (including required I-CAR training and other designations/certifications)

Solid familiarity with company standards and Amica APD Best Practices

Competent use of automobile estimating manuals, computerized appraisal systems used by Amica, valuation guides, pricing structures and discounts associated with the repair of motor vehicles

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

Total Rewards

Medical, dental, vision coverage for single or family, short- and long-term disability, and life insurance

Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.

Holidays - 14 paid holidays observed

Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment

Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution

Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals

Generous leave programs, including paid parental bonding leave

Student Loan Repayment and Tuition Reimbursement programs

Generous fitness and wellness reimbursement

Employee community involvement

Strong relationships, lifelong friendships

Opportunities for advancement in a successful and growing company

About Amica Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: https://careers.amica.com. Learn more in the "Is Amica hiring?" section of our FAQ.

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