Employee Relations Analyst I
City of Norfolk, VA, Norfolk, VA, United States
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. The City of Norfolk, employing over five thousand people, seeks an Employee Relations Analyst to support its workforce.
Essential Functions
Provides guidance to employees to resolve various workplace issues; serves as liaison between employees, supervisors, and management.
Provides policy clarification/guidance to employees, supervisors and management.
Works in close partnership with managers to deliver an effective and consistent employee experience in matters relating to performance management, misconduct, and separations.
Develops and leverages processes and tools to support delivery of services, identify training opportunities, and recommend process improvements.
Ensures policies are in compliance with applicable Federal, State, and County employment laws and policies including EEO, FMLA, Workers Compensation, ADA, FLSA.
Advises supervisors on performance management and orients new supervisors to the City’s performance management process.
Delivers training on HR Compliance and Employee Relations topics; develops training content for workshops and/or online training.
Serves as lead investigator for various workforce issues including harassment, discrimination, and misconduct.
Tracks and compiles Employee Relations data; identifies workforce trends using data analytics and makes recommendations.
Supports all efforts to increase cooperation and collaboration among employees, departments and city officials.
Demonstrates sound time‑management skills and maintains confidentiality as required.
Responds positively to a changing work environment and demonstrates integrity, dependability and respect at all times.
Utilizes conflict‑resolution skills with staff, supervisors and department directors.
Education, Experience and Qualifications Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor’s degree or equivalent.
Ability to maintain impartiality and objectivity in all Employee Relations matters.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Knowledge of Federal, State and Local regulations, codes, laws and regulations including Title VII, Equal Pay Act, FLSA, ADA, FMLA, EEOC.
Proficient with Microsoft Office Suite.
Desired Qualifications
Experience with Oracle‑based HRIS systems and DocuSign.
Local government experience.
SHRM Senior Certified Professional (SHRM‑SCP), SHRM Certified Professional (SHRM‑CP), or other relevant certification.
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Essential Functions
Provides guidance to employees to resolve various workplace issues; serves as liaison between employees, supervisors, and management.
Provides policy clarification/guidance to employees, supervisors and management.
Works in close partnership with managers to deliver an effective and consistent employee experience in matters relating to performance management, misconduct, and separations.
Develops and leverages processes and tools to support delivery of services, identify training opportunities, and recommend process improvements.
Ensures policies are in compliance with applicable Federal, State, and County employment laws and policies including EEO, FMLA, Workers Compensation, ADA, FLSA.
Advises supervisors on performance management and orients new supervisors to the City’s performance management process.
Delivers training on HR Compliance and Employee Relations topics; develops training content for workshops and/or online training.
Serves as lead investigator for various workforce issues including harassment, discrimination, and misconduct.
Tracks and compiles Employee Relations data; identifies workforce trends using data analytics and makes recommendations.
Supports all efforts to increase cooperation and collaboration among employees, departments and city officials.
Demonstrates sound time‑management skills and maintains confidentiality as required.
Responds positively to a changing work environment and demonstrates integrity, dependability and respect at all times.
Utilizes conflict‑resolution skills with staff, supervisors and department directors.
Education, Experience and Qualifications Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor’s degree or equivalent.
Ability to maintain impartiality and objectivity in all Employee Relations matters.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Knowledge of Federal, State and Local regulations, codes, laws and regulations including Title VII, Equal Pay Act, FLSA, ADA, FMLA, EEOC.
Proficient with Microsoft Office Suite.
Desired Qualifications
Experience with Oracle‑based HRIS systems and DocuSign.
Local government experience.
SHRM Senior Certified Professional (SHRM‑SCP), SHRM Certified Professional (SHRM‑CP), or other relevant certification.
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