Benefits Specialist (Remote)
Dexian DISYS, Des Peres, MO, United States
Candidates are taking calls and/or answering email from the associates and their family regarding Health and Welfare benefits questions including medical (consumer driven/high deductible plans), dental, vision, spending accounts including H.S.A, wellness program, life insurance, and disability. Questions range from enrollment system access, plan structure, rate information, and wellness screening info. Provide answers to inquiries, including calls, and email navigation of internal systems for explanation of plans data entry.
Required Qualifications
Strong computer skills are required, including MS Word/Excel/Outlook, MS Edge, Windows Explorer, SharePoint, and Internal Software
Comfortable learning new information within a short period of time.
Strong service resolution skills
Ability to work well in a fast-paced, team-oriented environment
Preferred Qualifications
Candidates should be comfortable taking high-volume phone calls through use of a headset, via a cue system.
Service/call center background with high service focus
Experience with PeopleSoft, MS programs including Word, Excel, and Outlook.
Call management tracking system and multiple vendor sites used as well.
Previous call center experience preferred but not required.
Benefits experience also preferred but not required.
Bachelor's degree in a business-related field preferred but not required.
Education
HS Diploma required, bachelor's degree preferred
Minimum 1 year in Human Resources or Minimum 1 year in a service-providing role required.
I look forward to connecting soon!
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Required Qualifications
Strong computer skills are required, including MS Word/Excel/Outlook, MS Edge, Windows Explorer, SharePoint, and Internal Software
Comfortable learning new information within a short period of time.
Strong service resolution skills
Ability to work well in a fast-paced, team-oriented environment
Preferred Qualifications
Candidates should be comfortable taking high-volume phone calls through use of a headset, via a cue system.
Service/call center background with high service focus
Experience with PeopleSoft, MS programs including Word, Excel, and Outlook.
Call management tracking system and multiple vendor sites used as well.
Previous call center experience preferred but not required.
Benefits experience also preferred but not required.
Bachelor's degree in a business-related field preferred but not required.
Education
HS Diploma required, bachelor's degree preferred
Minimum 1 year in Human Resources or Minimum 1 year in a service-providing role required.
I look forward to connecting soon!
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
#J-18808-Ljbffr