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Remote Retention Specialist

Smart Start, Inc., Plano, TX, United States


A leading customer care company is seeking a Customer Support & Retention Advisor to engage with potential customers and manage scheduling and account inquiries. This fully remote position requires strong customer service skills, conflict resolution abilities, and proficiency in both verbal and written communication. Ideal candidates will have at least 6 months of related experience and be comfortable resolving issues while maintaining a positive customer experience. Opportunities for performance-based earnings are also provided along with various health benefits. #J-18808-Ljbffr