Donor Recruitment Associate: Fixed Sites (All of MI)
American Red Cross, Lansing, MI, United States
Job Description
Joining the American Red Cross is an opportunity to be part of the world's largest humanitarian network, where your work will touch millions of lives each year. As a key player in community outreach, you will support the planning and execution of blood drives, contribute to recruitment and scheduling efforts, and help ensure successful collection operations.
Key Responsibilities
Assist account managers in ensuring blood drives achieve goals through activities such as on‑site recruitment, presenting to sponsoring organizations, and managing online appointment schedules.
Provide oversight and record‑keeping in the Hemasphere and online scheduling system (OLS) to ensure proper management and tracking of sponsor group performance.
Offer organizational and operational support to blood drive coordinators to meet collection objectives and annual goals.
Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele‑recruiters within assigned groups to meet collection objectives and comply with regulations and directives.
Utilize tools, technology, and strategies provided by the organization to enhance customer service, efficiency, and productivity.
Pay Information The salary range for this position is: $58,000 - $60,000.
The salary may vary by geographic location, your specific skills, years of experience, and comparison to other employees in the same role.
Minimum Qualifications
Bachelor’s degree required.
One year of related experience preferred, or an equivalent combination of education and experience.
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and program implementation is preferred.
Strong organizational skills and the ability to handle multiple priorities are required.
Must provide own transportation for business purposes and be able to work on a team.
Travel to sites throughout the Red Cross organization may be required.
Combination of education and general experience may satisfy requirements if the total years meet the minimum education and general experience requirements combined.
Physical Requirements Physical requirements are typical of a normal office environment.
Operational flexibility is needed to meet sudden and unpredictable demands.
Ability to use a personal computer, applicable software, and office equipment for extended periods.
The role may involve sitting for long periods, driving a vehicle, and working under challenging conditions.
Benefits for You
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; varies by job type and tenure
Holidays: 11 paid holidays (six core holidays & five floating holidays)
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and insurance (short‑term & long‑term)
Service awards and recognition
Disclaimer The above statements are intended to describe the general nature and level of work performed by individuals in this position and are not an exhaustive list of responsibilities, duties, or required skills.
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, San Diego Fair Chance Ordinance, the California Fair Chance Act, and any other applicable state and local laws.
To view the EEOC Summary of Rights, click here: Summary of Rights.
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Key Responsibilities
Assist account managers in ensuring blood drives achieve goals through activities such as on‑site recruitment, presenting to sponsoring organizations, and managing online appointment schedules.
Provide oversight and record‑keeping in the Hemasphere and online scheduling system (OLS) to ensure proper management and tracking of sponsor group performance.
Offer organizational and operational support to blood drive coordinators to meet collection objectives and annual goals.
Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele‑recruiters within assigned groups to meet collection objectives and comply with regulations and directives.
Utilize tools, technology, and strategies provided by the organization to enhance customer service, efficiency, and productivity.
Pay Information The salary range for this position is: $58,000 - $60,000.
The salary may vary by geographic location, your specific skills, years of experience, and comparison to other employees in the same role.
Minimum Qualifications
Bachelor’s degree required.
One year of related experience preferred, or an equivalent combination of education and experience.
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and program implementation is preferred.
Strong organizational skills and the ability to handle multiple priorities are required.
Must provide own transportation for business purposes and be able to work on a team.
Travel to sites throughout the Red Cross organization may be required.
Combination of education and general experience may satisfy requirements if the total years meet the minimum education and general experience requirements combined.
Physical Requirements Physical requirements are typical of a normal office environment.
Operational flexibility is needed to meet sudden and unpredictable demands.
Ability to use a personal computer, applicable software, and office equipment for extended periods.
The role may involve sitting for long periods, driving a vehicle, and working under challenging conditions.
Benefits for You
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; varies by job type and tenure
Holidays: 11 paid holidays (six core holidays & five floating holidays)
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and insurance (short‑term & long‑term)
Service awards and recognition
Disclaimer The above statements are intended to describe the general nature and level of work performed by individuals in this position and are not an exhaustive list of responsibilities, duties, or required skills.
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, San Diego Fair Chance Ordinance, the California Fair Chance Act, and any other applicable state and local laws.
To view the EEOC Summary of Rights, click here: Summary of Rights.
#J-18808-Ljbffr