Collections & Denial Management Specialist
Prestige Staffing, New York, NY, United States
Location
Downtown Brooklyn, in-office (100% on-site)
Pay $25/hour
Summary Seeking a detail-oriented Collections & Denial Management Specialist to join a dynamic team in downtown Brooklyn. This role involves managing a high volume of complex claims, including workers’ compensation, auto, no-fault, and personal injury claims, utilizing phone, email, portals, and chat channels. The ideal candidate will be a problem solver with experience in navigating complex claims to ensure timely payments and resolve unpaid, short-paid, or denied claims. The position offers opportunities for growth, a supportive working environment, and potential bonuses.
Requirements
Minimum of 3+ years experience as a Medical Collector, Patient Account Representative, or Workers’ Compensation Specialist
Proven ability to problem solve complex claims, particularly through portals, email, chat, and phone
Experience handling high-dollar claims and multiple accounts per day
Strong communication skills and soft skills for effective claim resolution
No specific educational or certification requirements
Responsibilities
Manage approximately 30 accounts daily, focusing on resolving unpaid, short-paid, partial paid, or denied claims
Utilize phone, email, portals, and chat to identify and correct claim issues
Work on complex claims such as workers’ comp, auto, and personal injury through various channels
Collaborate with team members and utilize a problem-solving approach to maximize claim payments
Maintain accurate documentation and follow up to ensure claim resolution
Contribute to team goals and support a collaborative work environment
Benefits
In-office work environment in downtown Brooklyn
Promotion opportunities within the team
Potential for individualized bonus plans based on performance
Supportive team with good morale and a great work environment
Eligibility for year-end bonuses and additional incentives as plans are finalized
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Pay $25/hour
Summary Seeking a detail-oriented Collections & Denial Management Specialist to join a dynamic team in downtown Brooklyn. This role involves managing a high volume of complex claims, including workers’ compensation, auto, no-fault, and personal injury claims, utilizing phone, email, portals, and chat channels. The ideal candidate will be a problem solver with experience in navigating complex claims to ensure timely payments and resolve unpaid, short-paid, or denied claims. The position offers opportunities for growth, a supportive working environment, and potential bonuses.
Requirements
Minimum of 3+ years experience as a Medical Collector, Patient Account Representative, or Workers’ Compensation Specialist
Proven ability to problem solve complex claims, particularly through portals, email, chat, and phone
Experience handling high-dollar claims and multiple accounts per day
Strong communication skills and soft skills for effective claim resolution
No specific educational or certification requirements
Responsibilities
Manage approximately 30 accounts daily, focusing on resolving unpaid, short-paid, partial paid, or denied claims
Utilize phone, email, portals, and chat to identify and correct claim issues
Work on complex claims such as workers’ comp, auto, and personal injury through various channels
Collaborate with team members and utilize a problem-solving approach to maximize claim payments
Maintain accurate documentation and follow up to ensure claim resolution
Contribute to team goals and support a collaborative work environment
Benefits
In-office work environment in downtown Brooklyn
Promotion opportunities within the team
Potential for individualized bonus plans based on performance
Supportive team with good morale and a great work environment
Eligibility for year-end bonuses and additional incentives as plans are finalized
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