Assistant Property Manager (Bilingual)
Friendly Franchisees Corporation, Los Angeles, CA, United States
Job Title: Assistant Property Manager (Bilingual)
Pay Rate: $23-27/hr
Work Location: Van Nuys, CA
Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K
Job Description Friendly Franchisees Corporation is seeking a dedicated and detail-oriented Assistant Property Manager to join our property management team. This role is vital in supporting the leasing operations of our properties, ensuring smooth day-to-day management, and delivering exceptional service to both prospective and current residents. The Assistant Property Manager will work closely with the Property and Leasing Manager to achieve leasing goals and maintain high occupancy rates.
Key Responsibilities
Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.
Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.
Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.
Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.
Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.
Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.
Ensure compliance with all leasing and fair housing laws, regulations, and company policies.
Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.
Verify that all ad postings on various platforms are accurate and up to date.
Audit phone call recordings to ensure quality standards are maintained.
Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.
Skills and Qualifications
Prior experience in leasing or property management is highly preferred; experience in multi‑family properties is a significant plus.
Open/willing to take Property Manager role when given the opportunity.
Yardi software proficiency required.
Bilingual in English/Spanish.
High school diploma or equivalent required; a degree in Business, Real Estate, or related field is a plus.
Strong verbal and written communication skills.
Must be able to post via personal Facebook page immediately upon starting.
Proven ability to provide high‑quality customer service.
Excellent organizational and time‑management skills with ability to handle multiple tasks efficiently.
Familiarity with property management software and Microsoft Office Suite.
Team player with ability to work effectively within a team environment.
Willingness to work flexible hours, including weekends and evenings as needed.
Adaptability: ability to multitask, work in a high‑volume environment, and adapt to change comfortably.
Equal Employment Opportunity (EEO) Statement Friendly Franchisees Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Pay Rate: $23-27/hr
Work Location: Van Nuys, CA
Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K
Job Description Friendly Franchisees Corporation is seeking a dedicated and detail-oriented Assistant Property Manager to join our property management team. This role is vital in supporting the leasing operations of our properties, ensuring smooth day-to-day management, and delivering exceptional service to both prospective and current residents. The Assistant Property Manager will work closely with the Property and Leasing Manager to achieve leasing goals and maintain high occupancy rates.
Key Responsibilities
Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.
Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.
Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.
Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.
Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.
Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.
Ensure compliance with all leasing and fair housing laws, regulations, and company policies.
Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.
Verify that all ad postings on various platforms are accurate and up to date.
Audit phone call recordings to ensure quality standards are maintained.
Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.
Skills and Qualifications
Prior experience in leasing or property management is highly preferred; experience in multi‑family properties is a significant plus.
Open/willing to take Property Manager role when given the opportunity.
Yardi software proficiency required.
Bilingual in English/Spanish.
High school diploma or equivalent required; a degree in Business, Real Estate, or related field is a plus.
Strong verbal and written communication skills.
Must be able to post via personal Facebook page immediately upon starting.
Proven ability to provide high‑quality customer service.
Excellent organizational and time‑management skills with ability to handle multiple tasks efficiently.
Familiarity with property management software and Microsoft Office Suite.
Team player with ability to work effectively within a team environment.
Willingness to work flexible hours, including weekends and evenings as needed.
Adaptability: ability to multitask, work in a high‑volume environment, and adapt to change comfortably.
Equal Employment Opportunity (EEO) Statement Friendly Franchisees Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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