AVP - Personal Lines Manager
Chubb, Phoenix, AZ, United States
Chubb Personal Risk Services is seeking a Personal Lines Manager for the Phoenix branch.
The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb’s personal insurance portfolio in the Arizona branch. The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High-Net-Worth carrier of choice. The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process. The manager will have the opportunity to work with world-class agents and develop a territory with large High Net Worth personal lines accounts.
This position will be based in the Phoenix, Arizona area, and manages agency relationships across the state of Arizona. The Personal Lines Manager will report directly to the SVP, Regional Sales Leader for the Pacific and Southwest Region.
The title and career band for this position will be determined by the candidate's experience.
Responsibilities of the Personal Lines Manager include:
Growth and stewardship of a $75M+ book of High-Net-Worth business, managing relationships with existing & newly appointed agency partners
Ownership of sales processes, including positioning, large account management and production, customer visitation, prospecting and pipeline management, and lead source development
Accountability for building meaningful relationships through frequent agency travel, superior service and producer education
Marketing, including successfully deploying new products and services, monitoring of competitor activities and marketplace trends, and adding value to agents’ sales processes
Producer management, including analysis of agency performance and executing business plans to maximize results in support of Chubb’s goals and strategies
Finding and developing center of influence relationships; connecting agency partners to these lead sources for new client acquisition
Collaboration with Underwriting, Risk Consulting, Claims, Branch Administration and all Commercial Lines departments
Qualifications
5+ years personal lines marketing, underwriting, or sales experience
Solid technical knowledge; including policy forms and regulatory environment
A proven track record of successful sales and negotiating wins
Excellent marketing skills, including results analysis and customer service
Exceptional oral and written communication ability, as well as effective presentation skills
Demonstrated knowledge of agency management and effective business planning
The ability to work autonomously and effectively manage multiple priorities
Competencies Results Orientation Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast-paced environment by:
Recognizing and capitalizing on opportunities
Distinguishing what results are important with a focus on achieving high-payoff activities and goals
Challenging self and others to do better without minimizing accomplishments
Identifying critical success factors to accomplish desired results and develop plans to achieve them
Ensuring goals and objectives are measurable and focus on goals not activities
Continuously looking for ways to change and improve processes to create improved business results
Adaptability Agile learner who can quickly absorb information and apply it to current business situations by:
Responding well to change
Handling multiple demands/priorities
Adapting to best fit with situation at hand
Handling conflict effectively
Developing new skills quickly
Accepting new responsibilities willingly
Sales Acumen Leverage market, business and technical knowledge and insights by:
Possessing a big picture perspective and detailed operational understanding of own area of responsibility
Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.)
Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel
Intrinsic curiosity paired with effective questioning and active listening skills
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The Personal Lines Manager will be an integral part of a team with responsibility for profit, growth, retention, and expansion of Chubb’s personal insurance portfolio in the Arizona branch. The manager accomplishes these goals through effective agency management, developing and leveraging strong agency relationships, and effectively positioning Chubb as the High-Net-Worth carrier of choice. The manager is also expected to cultivate prospects and work with agents and internal constituents to shepherd them through the sales process. The manager will have the opportunity to work with world-class agents and develop a territory with large High Net Worth personal lines accounts.
This position will be based in the Phoenix, Arizona area, and manages agency relationships across the state of Arizona. The Personal Lines Manager will report directly to the SVP, Regional Sales Leader for the Pacific and Southwest Region.
The title and career band for this position will be determined by the candidate's experience.
Responsibilities of the Personal Lines Manager include:
Growth and stewardship of a $75M+ book of High-Net-Worth business, managing relationships with existing & newly appointed agency partners
Ownership of sales processes, including positioning, large account management and production, customer visitation, prospecting and pipeline management, and lead source development
Accountability for building meaningful relationships through frequent agency travel, superior service and producer education
Marketing, including successfully deploying new products and services, monitoring of competitor activities and marketplace trends, and adding value to agents’ sales processes
Producer management, including analysis of agency performance and executing business plans to maximize results in support of Chubb’s goals and strategies
Finding and developing center of influence relationships; connecting agency partners to these lead sources for new client acquisition
Collaboration with Underwriting, Risk Consulting, Claims, Branch Administration and all Commercial Lines departments
Qualifications
5+ years personal lines marketing, underwriting, or sales experience
Solid technical knowledge; including policy forms and regulatory environment
A proven track record of successful sales and negotiating wins
Excellent marketing skills, including results analysis and customer service
Exceptional oral and written communication ability, as well as effective presentation skills
Demonstrated knowledge of agency management and effective business planning
The ability to work autonomously and effectively manage multiple priorities
Competencies Results Orientation Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast-paced environment by:
Recognizing and capitalizing on opportunities
Distinguishing what results are important with a focus on achieving high-payoff activities and goals
Challenging self and others to do better without minimizing accomplishments
Identifying critical success factors to accomplish desired results and develop plans to achieve them
Ensuring goals and objectives are measurable and focus on goals not activities
Continuously looking for ways to change and improve processes to create improved business results
Adaptability Agile learner who can quickly absorb information and apply it to current business situations by:
Responding well to change
Handling multiple demands/priorities
Adapting to best fit with situation at hand
Handling conflict effectively
Developing new skills quickly
Accepting new responsibilities willingly
Sales Acumen Leverage market, business and technical knowledge and insights by:
Possessing a big picture perspective and detailed operational understanding of own area of responsibility
Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.)
Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel
Intrinsic curiosity paired with effective questioning and active listening skills
#J-18808-Ljbffr