Benefits Specialist
AdventHealth, Florida, NY, United States
Our Promise To You
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that
together
we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well‑being Resources
Mental Health Resources and Support
Pet Benefits
Schedule Full time
Shift Day (United States of America)
Address 893 HOPE WAY
City ALTAMONTE SPRINGS
State Florida
Postal Code 32714
Job Description Maintains broad knowledge of company policies, benefit plan documents, and legal and regulatory updates. Applies documented procedures, policies, and reference materials to accurately resolve employee inquiries. Analyzes enrollment reports and resolves related issues. Processes benefit plan enrollments and terminations. Manages benefit changes for employees on unpaid leave. Updates benefit‑related premium adjustments in Payroll. Tracks, investigates, updates, and closes cases within the case management tool. Other duties as assigned. Acts as a subject‑matter expert in managing benefit documents, workflows, and employee inquiries. Provides guidance on benefit plan information to employees and dependents.
Knowledge, Skills, and Abilities
Knowledge and understanding of general benefits administration, including common state and federal regulations surrounding FMLA, HIPAA, PPACA (ACA), ERISA and IRS regulations [Required]
Ability to collect and evaluate data relating to group health insurance and retirement benefits; Ability to research and analyze information and make sound decisions [Required]
Skilled in understanding and applying applicable rules, regulations, policies, and procedures relating to group health insurance and retirement benefits [Required]
Good communication skills, both verbally and in writing [Required]
Skilled in providing quality customer service, including the ability to listen and understand information being presented, as well as the ability to deescalate issues and resolve complaints with “win‑win” solutions whenever possible [Required]
Demonstrated ability to collaborate and work with a diverse group of people to meet goals and objectives [Required]
Strong organizational skills, including the ability to prioritize and manage multiple projects while adhering to service‑level agreements and other tight deadlines [Required]
Proficient in Microsoft Office Suite [Required]
Human Capital Management (HCM) experience, specifically PeopleSoft [Preferred]
Education
Bachelor’s [Preferred]
Field Of Study
in a relevant field
Work Experience
Experience in a large employer setting with complex and varied benefit programs and policies [Preferred]
The equivalent in education and/or related experience [Required]
Two years’ experience in support of employer‑sponsored group health and welfare programs in a Human Resources team environment [Required]
Additional Information
N/A
Licenses And Certifications
N/A
Physical Requirements Please click the link below to view work requirements. Physical Requirements – https://tinyurl.com/23km2677
Pay Range $19.76 – $36.75
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
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together
we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well‑being Resources
Mental Health Resources and Support
Pet Benefits
Schedule Full time
Shift Day (United States of America)
Address 893 HOPE WAY
City ALTAMONTE SPRINGS
State Florida
Postal Code 32714
Job Description Maintains broad knowledge of company policies, benefit plan documents, and legal and regulatory updates. Applies documented procedures, policies, and reference materials to accurately resolve employee inquiries. Analyzes enrollment reports and resolves related issues. Processes benefit plan enrollments and terminations. Manages benefit changes for employees on unpaid leave. Updates benefit‑related premium adjustments in Payroll. Tracks, investigates, updates, and closes cases within the case management tool. Other duties as assigned. Acts as a subject‑matter expert in managing benefit documents, workflows, and employee inquiries. Provides guidance on benefit plan information to employees and dependents.
Knowledge, Skills, and Abilities
Knowledge and understanding of general benefits administration, including common state and federal regulations surrounding FMLA, HIPAA, PPACA (ACA), ERISA and IRS regulations [Required]
Ability to collect and evaluate data relating to group health insurance and retirement benefits; Ability to research and analyze information and make sound decisions [Required]
Skilled in understanding and applying applicable rules, regulations, policies, and procedures relating to group health insurance and retirement benefits [Required]
Good communication skills, both verbally and in writing [Required]
Skilled in providing quality customer service, including the ability to listen and understand information being presented, as well as the ability to deescalate issues and resolve complaints with “win‑win” solutions whenever possible [Required]
Demonstrated ability to collaborate and work with a diverse group of people to meet goals and objectives [Required]
Strong organizational skills, including the ability to prioritize and manage multiple projects while adhering to service‑level agreements and other tight deadlines [Required]
Proficient in Microsoft Office Suite [Required]
Human Capital Management (HCM) experience, specifically PeopleSoft [Preferred]
Education
Bachelor’s [Preferred]
Field Of Study
in a relevant field
Work Experience
Experience in a large employer setting with complex and varied benefit programs and policies [Preferred]
The equivalent in education and/or related experience [Required]
Two years’ experience in support of employer‑sponsored group health and welfare programs in a Human Resources team environment [Required]
Additional Information
N/A
Licenses And Certifications
N/A
Physical Requirements Please click the link below to view work requirements. Physical Requirements – https://tinyurl.com/23km2677
Pay Range $19.76 – $36.75
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
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