Lead Omnichannel Conversational AI & IVR PM

A leading healthcare insurance company in Rhode Island is seeking a Lead Product Manager to drive the evolution of their conversational AI capabilities across voice and digital channels. The ideal candidate will have over 6 years of product management experience, particularly in conversational AI and must be adept with Google CCAI/Dialogflow CX. This role involves collaboration with cross-functional teams to enhance customer experiences and optimize automation processes. Competitive salary and generous benefits are offered, including remote work flexibility. #J-18808-Ljbffr