Senior Director of Lifecycle Services
Poultry Science Association, Ball Ground, GA, United States
About Foodmate, a Duravant company
Lifecycle Services is Duravant’s
global brand for aftermarket support, providing parts and service solutions across our family of companies, includingFoodmate.
Foodmate
brings innovative technology and cost-effective solutions to poultry processing automation. Our team of dedicated professionals is backed by decades of poultry industry knowledge and experience, resulting in the engineering, development and implementation of highly innovative meat processing equipment geared to our clients’ ever-changing needs. Foodmate is proud to be a Duravant company.
About the role The
Senior
Director of Lifecycle Services
provides strategic, commercial, and operational leadership for the aftermarket business at Foodmate. In this role you will have the opportunity to drive the strategy to build a best-in-class service organization that is critical in driving enterprise growth and advancing service strategies that deliver long-term customer value. This is a
high-impact leadership
opportunity to shape
service strategy , strengthen customer partnerships, and build a high-performing team that supports the full lifecycle of Foodmate equipment in the field.
What you will do
Provide strategic leadership to ensure exceptional customer satisfaction across all touch points with Foodmate’s Aftermarket business. Coach, mentor and develop team of highly technical employees.
Accountable for achieving growth and revenue targets by driving strategies that increase revenue, improve margin performance, and enhance customer satisfaction, while maintaining operating expense and profitability in line with budget expectations.
Responsible for the creation of the strategic roadmap for Aftermarket to exceed financial and operational targets.
Lead the strategy, development and market positioning of new and emerging products and services by leveraging market and competitive insights to drive new growth opportunities.
Leads and prepares product development; introduction to market, including development of marketing, sales, engineering, and financial plans.
Develops and maintains cross functional relationships with engineering, marketing, sales, information technology, internal and external customers, analysts, and senior management teams to formulate and execute the strategy.
What you will need
Bachelor's Degree in a technical or business field; MBA preferred
10+ Years of work experience; 5 years leading teams
Experience in poultry, food processing or field service industry preferred
Strong business analysis, problem solving, and strategy development skills
Ability to build commitment and consensus through effectively influencing others
Knowledge of manufacturing and engineering processes
Benefits
This position is eligible for equity
Annual incentive plan
Paid time off & 10 paid holidays
Life/Disability Insurance
Medical/Dental/Vision
401k
Paid maternity/paternity leave
Wellness programs
Additional information
This position will be onsite at our Ballground, GA office.
This position will offer relocation benefits.
Sponsorship is not available for this position.
Domestic travel up to 25%.
About Duravant Duravant
is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant’s market‑leading brands are synonymous with innovation, durability and reliability.
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global brand for aftermarket support, providing parts and service solutions across our family of companies, includingFoodmate.
Foodmate
brings innovative technology and cost-effective solutions to poultry processing automation. Our team of dedicated professionals is backed by decades of poultry industry knowledge and experience, resulting in the engineering, development and implementation of highly innovative meat processing equipment geared to our clients’ ever-changing needs. Foodmate is proud to be a Duravant company.
About the role The
Senior
Director of Lifecycle Services
provides strategic, commercial, and operational leadership for the aftermarket business at Foodmate. In this role you will have the opportunity to drive the strategy to build a best-in-class service organization that is critical in driving enterprise growth and advancing service strategies that deliver long-term customer value. This is a
high-impact leadership
opportunity to shape
service strategy , strengthen customer partnerships, and build a high-performing team that supports the full lifecycle of Foodmate equipment in the field.
What you will do
Provide strategic leadership to ensure exceptional customer satisfaction across all touch points with Foodmate’s Aftermarket business. Coach, mentor and develop team of highly technical employees.
Accountable for achieving growth and revenue targets by driving strategies that increase revenue, improve margin performance, and enhance customer satisfaction, while maintaining operating expense and profitability in line with budget expectations.
Responsible for the creation of the strategic roadmap for Aftermarket to exceed financial and operational targets.
Lead the strategy, development and market positioning of new and emerging products and services by leveraging market and competitive insights to drive new growth opportunities.
Leads and prepares product development; introduction to market, including development of marketing, sales, engineering, and financial plans.
Develops and maintains cross functional relationships with engineering, marketing, sales, information technology, internal and external customers, analysts, and senior management teams to formulate and execute the strategy.
What you will need
Bachelor's Degree in a technical or business field; MBA preferred
10+ Years of work experience; 5 years leading teams
Experience in poultry, food processing or field service industry preferred
Strong business analysis, problem solving, and strategy development skills
Ability to build commitment and consensus through effectively influencing others
Knowledge of manufacturing and engineering processes
Benefits
This position is eligible for equity
Annual incentive plan
Paid time off & 10 paid holidays
Life/Disability Insurance
Medical/Dental/Vision
401k
Paid maternity/paternity leave
Wellness programs
Additional information
This position will be onsite at our Ballground, GA office.
This position will offer relocation benefits.
Sponsorship is not available for this position.
Domestic travel up to 25%.
About Duravant Duravant
is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant’s market‑leading brands are synonymous with innovation, durability and reliability.
#J-18808-Ljbffr