Bilingual Customer Service Representative
Markel, Myrtle Point, OR, United States
Employer Industry: Insurance
Why consider this job opportunity:
Starting pay ranges from $21.50/hour to $23.00/hour based on experience and education
Annual Performance Bonus Potential in addition to regular hourly pay
Immediate health & dental benefits, paid vacation and holidays
401(k) match and profit sharing, along with tuition reimbursement
Opportunity to work in a supportive and collaborative environment that values employee growth and development
Hybrid work schedule available for those near Markel office locations
What to Expect (Job Responsibilities):
Serve as the first point of contact for new and existing customers, addressing insurance inquiries
Resolve customer concerns diligently and elevate issues to the appropriate level when necessary
Provide efficient and effective communication to meet customer needs
Strive for first call resolution to deliver “best in class” service
Stay current on procedures and guidelines to meet department standards
What is Required (Qualifications):
High school diploma or equivalent; some college is a plus
Bilingual in English/Spanish required
Property/Casualty Insurance License required
Minimum of 2 years of insurance sales/service experience
Strong technical skills and ability to multitask in various systems
How to Stand Out (Preferred Qualifications):
Experience working in a fast-paced team environment
Proven track record of providing a positive customer experience
Previous remote working experience
Demonstrated job stability and strong attendance records
#Insurance #CustomerService #Bilingual #CareerGrowth #RemoteWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Why consider this job opportunity:
Starting pay ranges from $21.50/hour to $23.00/hour based on experience and education
Annual Performance Bonus Potential in addition to regular hourly pay
Immediate health & dental benefits, paid vacation and holidays
401(k) match and profit sharing, along with tuition reimbursement
Opportunity to work in a supportive and collaborative environment that values employee growth and development
Hybrid work schedule available for those near Markel office locations
What to Expect (Job Responsibilities):
Serve as the first point of contact for new and existing customers, addressing insurance inquiries
Resolve customer concerns diligently and elevate issues to the appropriate level when necessary
Provide efficient and effective communication to meet customer needs
Strive for first call resolution to deliver “best in class” service
Stay current on procedures and guidelines to meet department standards
What is Required (Qualifications):
High school diploma or equivalent; some college is a plus
Bilingual in English/Spanish required
Property/Casualty Insurance License required
Minimum of 2 years of insurance sales/service experience
Strong technical skills and ability to multitask in various systems
How to Stand Out (Preferred Qualifications):
Experience working in a fast-paced team environment
Proven track record of providing a positive customer experience
Previous remote working experience
Demonstrated job stability and strong attendance records
#Insurance #CustomerService #Bilingual #CareerGrowth #RemoteWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr