
Enterprise CSM: AI-Powered Growth & Adoption
Gorgias, San Francisco, CA, United States
A leading ecommerce platform in San Francisco is looking for an Enterprise Customer Success Manager to manage a portfolio of ecommerce clients. You will drive product adoption and optimization while ensuring clients realize the full value of the platform. The ideal candidate has over 3 years of experience in Customer Success or Account Management, alongside a strong background in managing customer relationships and familiarity with automation. This role offers a collaborative work environment and a chance to shape the future of customer support with AI tools.
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