Direct Sales Agent Lead Specialist (2918)
Allstate Insurance Company, Centerville, OH, United States
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description The Direct Sales Agent Lead Specialist is responsible for leading, coaching and developing a retail store's team members to attain sales goals in the assigned store, emphasizing customer satisfaction and profitable growth. In addition to growing and retaining the current customer base by implementing new business and marketing strategies, this role also coordinates the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling.
Key Responsibilities
Analyze and report progress and ongoing metrics to all levels of management
Identify training needs and work with training teams to maximize performance
Understand, promote, and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Receive customer payments, issue receipts, verify reports of receipts for cash drawers, and ensure daily deposits are taken to the bank
Meet and exceed individual sales goals through new product sales, cross selling, and customer retention
Develop and manage customer relationships and serve as a resource to customers and potential customers on all National General products and services
Promote a positive work environment that provides a strong sales client satisfaction focus, with clear accountability
Lead, coach, and develop team members
Education High School Diploma or GED (Preferred)
Experience 0-2 years experience (Preferred)
Supervisory Responsibilities This job does not have supervisory duties.
Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Active Learning
Adaptability
Business Integrity
Customer Service
Persuasion
Sales
Social Orientation
Time Management
Compensation Base compensation: $21.00 per hour
Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay such as commissions and bonuses, based on individual and team performance.
Joining Our Team Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
EEO Statement National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
#J-18808-Ljbffr
Job Description The Direct Sales Agent Lead Specialist is responsible for leading, coaching and developing a retail store's team members to attain sales goals in the assigned store, emphasizing customer satisfaction and profitable growth. In addition to growing and retaining the current customer base by implementing new business and marketing strategies, this role also coordinates the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling.
Key Responsibilities
Analyze and report progress and ongoing metrics to all levels of management
Identify training needs and work with training teams to maximize performance
Understand, promote, and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Receive customer payments, issue receipts, verify reports of receipts for cash drawers, and ensure daily deposits are taken to the bank
Meet and exceed individual sales goals through new product sales, cross selling, and customer retention
Develop and manage customer relationships and serve as a resource to customers and potential customers on all National General products and services
Promote a positive work environment that provides a strong sales client satisfaction focus, with clear accountability
Lead, coach, and develop team members
Education High School Diploma or GED (Preferred)
Experience 0-2 years experience (Preferred)
Supervisory Responsibilities This job does not have supervisory duties.
Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Active Learning
Adaptability
Business Integrity
Customer Service
Persuasion
Sales
Social Orientation
Time Management
Compensation Base compensation: $21.00 per hour
Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay such as commissions and bonuses, based on individual and team performance.
Joining Our Team Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
EEO Statement National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
#J-18808-Ljbffr