
Salesforce CRM Support Specialist — Data & Campaign Enablement
First Horizon Bank, New Orleans, LA, United States
A leading regional financial services company is seeking a Salesforce CRM User Support Specialist based in New Orleans. The role involves providing frontline support to bankers using Salesforce Financial Services Cloud, troubleshooting user issues, managing support tickets, and ensuring consistent CRM best practices. Candidates should have strong customer service skills, functional Salesforce knowledge, and 1–3 years of experience in a banking or financial services environment. Benefits include medical plans, HSA contributions, tuition reimbursement, and a 401(k) match.
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