PUBLIC SAFETY COMMUNICATIONS MANAGER
City of Dickinson, ND, Dickinson, ND, United States
Take charge of the City of Dickinson’s Public Safety Communications Center!
Lead the Public Safety Communications Center as its primary manager, overseeing daily operations, personnel, and equipment. Ensure seamless coordination between law enforcement, fire, and EMS while maintaining compliance with policies, procedures, and industry standards.
Schedule:
Monday to Friday, with occasional nights, weekends, and holidays
Salary:
$73,088.86 - $80,696.01 per year, depending on qualifications
What We Offer
Health Benefits:
80%-100% City-paid health insurance, plus optional dental, vision, and life insurance
Retirement:
NDPERS Defined Benefit Hybrid Public Safety Plan + optional 457 plan
Time Off:
Vacation, sick leave,
13 paid holidays, bereavement leave,
and emergency closure leave
Support & Growth:
Employee Assistance Program (EAP), training, tuition reimbursement, and career advancement opportunities
Key Responsibilities
Supervise and schedule dispatch personnel
Oversee QA, training, and certification compliance
Manage emergency and non-emergency communications operations
Serve as
Terminal Agency Coordinator (TAC) for NCIC/CJIS
Develop and maintain policies and protocols
Coordinate multi-agency emergency response communication
Conduct performance evaluations and staff development
Ensure proper function of communication systems and technology
Minimum Qualifications
Associate’s Degree
(Bachelor’s preferred)
3–5 years of
dispatch experience in public safety
2+ years
of leadership or supervisory experience
Strong
communication, decision-making, and conflict resolution skills
Special Requirements
Ability to pass
NCIC/CJIS background
First Aid/CPR certification (within 1-year of employment)
APCO PST I certification (within 1-year of employment)
EMD certification (within 1-year of employment)
NCIC certification (within 1-year of employment)
NCIC Instructor (within 3-years of employment)
APCO Instructor Certification (within 3 years of employment)
Certifications must be achieved and maintained.
Click here to access the full job description.
Qualified candidates are invited to submit an
online Application ,
Resume & Cover Letter
at jobs.dickinsongov.com. This position is open until
April 16th, 2026 , with the first review of resumes after the closing date. For more information, contact Human Resources at 701-456-7033. Join us in our mission to safeguard and serve the City of Dickinson and become an integral part of a team dedicated to making a positive impact each day. Apply now!
City of Dickinson is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
#J-18808-Ljbffr
Lead the Public Safety Communications Center as its primary manager, overseeing daily operations, personnel, and equipment. Ensure seamless coordination between law enforcement, fire, and EMS while maintaining compliance with policies, procedures, and industry standards.
Schedule:
Monday to Friday, with occasional nights, weekends, and holidays
Salary:
$73,088.86 - $80,696.01 per year, depending on qualifications
What We Offer
Health Benefits:
80%-100% City-paid health insurance, plus optional dental, vision, and life insurance
Retirement:
NDPERS Defined Benefit Hybrid Public Safety Plan + optional 457 plan
Time Off:
Vacation, sick leave,
13 paid holidays, bereavement leave,
and emergency closure leave
Support & Growth:
Employee Assistance Program (EAP), training, tuition reimbursement, and career advancement opportunities
Key Responsibilities
Supervise and schedule dispatch personnel
Oversee QA, training, and certification compliance
Manage emergency and non-emergency communications operations
Serve as
Terminal Agency Coordinator (TAC) for NCIC/CJIS
Develop and maintain policies and protocols
Coordinate multi-agency emergency response communication
Conduct performance evaluations and staff development
Ensure proper function of communication systems and technology
Minimum Qualifications
Associate’s Degree
(Bachelor’s preferred)
3–5 years of
dispatch experience in public safety
2+ years
of leadership or supervisory experience
Strong
communication, decision-making, and conflict resolution skills
Special Requirements
Ability to pass
NCIC/CJIS background
First Aid/CPR certification (within 1-year of employment)
APCO PST I certification (within 1-year of employment)
EMD certification (within 1-year of employment)
NCIC certification (within 1-year of employment)
NCIC Instructor (within 3-years of employment)
APCO Instructor Certification (within 3 years of employment)
Certifications must be achieved and maintained.
Click here to access the full job description.
Qualified candidates are invited to submit an
online Application ,
Resume & Cover Letter
at jobs.dickinsongov.com. This position is open until
April 16th, 2026 , with the first review of resumes after the closing date. For more information, contact Human Resources at 701-456-7033. Join us in our mission to safeguard and serve the City of Dickinson and become an integral part of a team dedicated to making a positive impact each day. Apply now!
City of Dickinson is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
#J-18808-Ljbffr