Home Lending Relationship Manager
JPMorganChase, Columbus, OH, United States
JOB DESCRIPTION
This is a high‑profile role that will have executive‑level visibility, interaction, and influence. Responsibilities include reviewing and analyzing policy, complex business issues, and opportunities with business partners and stakeholders to formulate and negotiate solutions, with the goal of optimizing outcomes for the business and best serving our customers. The candidate will need to collaborate with internal and external partners, develop executive communications, prioritize and drive key initiatives, and dissect and negotiate policy, products, and programs.
Relationship Manager Role As the Relationship Manager in this Agency Relations team, you will manage and enhance Chase’s relationships between various internal lines of business—such as Servicing, Originations, Products, Transformation, Risk, Legal, Production, Operations, Capital Markets—and external stakeholders, including Government‑Sponsored Enterprises (GSEs), mortgage insurers, government agencies, and trade organizations. Candidates come from diverse backgrounds—home lending, business development, risk management—provided they are quick learners, comfortable building negotiation arguments, and capable of influencing internally and externally at many organizational levels.
Job Responsibilities
Develop and champion new programs, products, and ideas for housing policy advocacy with investors, insurers, regulators, industry trade groups, and other key stakeholders.
Coordinate and lead executive meetings and negotiate contracts to expand secondary market execution options.
Perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive‑level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers.
Collaborate with team members on strategic initiatives, product implementation, risk management, GSE policy, scorecards, and issue resolution.
Required Qualifications, Skills, And Capabilities
7+ years of experience in mortgage, home lending, or a related area such as regulatory or public policy.
Experience with investor, insurer, or guarantor products and guidelines.
Excellent relationship management, interpersonal, and communication skills.
Strong oral and written communications skills.
Expertise in executive communications and office productivity tools such as Word, Excel, PowerPoint (PitchPro).
Ability to influence, negotiate, and build consensus and winning arguments.
Deep desire to influence housing policy broadly.
Capacity to work under tight deliverable timeframes.
Capacity to manage multiple projects or tasks simultaneously.
Strong organizational and follow‑through skills.
Eligibility To be eligible for this position, you must be authorized to work in the United States. JPMorgan Chase & Co. does not offer employment‑based immigration sponsorship for this position or any other form of immigration assistance.
Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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Relationship Manager Role As the Relationship Manager in this Agency Relations team, you will manage and enhance Chase’s relationships between various internal lines of business—such as Servicing, Originations, Products, Transformation, Risk, Legal, Production, Operations, Capital Markets—and external stakeholders, including Government‑Sponsored Enterprises (GSEs), mortgage insurers, government agencies, and trade organizations. Candidates come from diverse backgrounds—home lending, business development, risk management—provided they are quick learners, comfortable building negotiation arguments, and capable of influencing internally and externally at many organizational levels.
Job Responsibilities
Develop and champion new programs, products, and ideas for housing policy advocacy with investors, insurers, regulators, industry trade groups, and other key stakeholders.
Coordinate and lead executive meetings and negotiate contracts to expand secondary market execution options.
Perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive‑level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers.
Collaborate with team members on strategic initiatives, product implementation, risk management, GSE policy, scorecards, and issue resolution.
Required Qualifications, Skills, And Capabilities
7+ years of experience in mortgage, home lending, or a related area such as regulatory or public policy.
Experience with investor, insurer, or guarantor products and guidelines.
Excellent relationship management, interpersonal, and communication skills.
Strong oral and written communications skills.
Expertise in executive communications and office productivity tools such as Word, Excel, PowerPoint (PitchPro).
Ability to influence, negotiate, and build consensus and winning arguments.
Deep desire to influence housing policy broadly.
Capacity to work under tight deliverable timeframes.
Capacity to manage multiple projects or tasks simultaneously.
Strong organizational and follow‑through skills.
Eligibility To be eligible for this position, you must be authorized to work in the United States. JPMorgan Chase & Co. does not offer employment‑based immigration sponsorship for this position or any other form of immigration assistance.
Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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