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Business Insurance Account Associate

Marsh McLennan Agency, Atlanta, GA, United States


Overview Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Account Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Atlanta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A Day in the Life

Basic Knowledge of Agency Management System

Assist with client service deliverables aligned with tasks

Steps in to support account team members on any/all functions as needed.

Assists other Account Associate's during high volume times as needed.

Basic knowledge of available tools (Reference Connect, Playbook, MMA U)

Provides New Business, Renewal and General Service Support based on the following tasks:

AMS Data Entry: new business support, renewal support, special projects

Order and File Loss Runs

Generate Certificate Holder Lists

Download E-Mods or request from insurance carrier

Order Flood Zones

Order ISO Prometrix Reports

Certificate Issuance

Evidence of Property Issuance

Auto ID Card Issuance

Our Future Colleague

High School Diploma Required

0-12 months prior experience

Reliable and punctual

Developing active listening, verbal and written communication skills, customer service skills

Developing attention to detail and sense of urgency and problem-solving abilities

Team player and eager to learn

Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team

Developing basic understanding of prioritization & organizational skills

No direct carrier interaction but understands the importance of strong carrier relationships.

Basic application of tools & resources

Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel

Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability

Valuable Benefits

Medical, dental and vision insurance

401K and company match program

Company-paid life and disability

Generous paid time off programs

Employee assistance program (EAP)

Volunteer paid time off (VTO)

Career mobility

Employee networking groups

Tuition reimbursement and professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Follow us on Social Media

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/marsh_mma

https://www.linkedin.com/company/marsh-mclennan-agency/

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Who You Are Is Who We Are We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Equal Opportunity Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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