Ultra-Rare Disease Territory Account Specialist - Philadelphia
Novartis Group Companies, East Hanover, NJ, United States
Ultra-Rare Disease Territory Account Specialist - Philadelphia
#LI-Remote
This is a field‑based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible to you. Company will not sponsor visas for this position.
The UltraRare Disease Territory Account Specialist is a self‑driven business leader who shapes thoughtful, personalized customer experiences aligned to the unique needs of Health Care Providers and their patients. Serving as the primary point of contact, this role partners closely with customers to identify shared priorities, solve complex challenges, and connect seamlessly to Novartis resources in support of improved patient outcomes. Operating with autonomy in a highly dynamic environment, the UltraRare Disease Territory Account Specialist orchestrates patient‑focused solutions across clinical, operational, and access pathways, informed by a deep understanding of patient flow and ultra‑rare disease access dynamics. While retaining core demand‑generation responsibilities, this role brings an expanded focus to access, operational excellence, and continuity of care to help enable timely treatment initiation and sustained patient support.
Key Responsibilities
Proactively identify and navigate any account‑level challenges, partnering with customers to deliver thoughtful, compliant solutions that support patient care.
Develop and execute Health Care Provider (HCP) and account‑level business plans rooted in shared priorities, informed by clinical insight, access considerations, and operational understanding.
Educate Health Care Providers and practice teams on non‑clinical barriers to care, including access and reimbursement tools relevant to ultra‑rare disease management.
Maintain a strong understanding of patient flow, drug acquisition, and practice dynamics to help support timely treatment initiation and continuity of care.
Collaborate closely with field‑based and home‑office partners to address Health Care Provider needs and share relevant market‑access insights.
Leverage deep knowledge of the ultra‑rare disease landscape, competitors, and industry trends to anticipate opportunities and navigate evolving challenges.
Analyze territory‑level data and market trends to inform strategy, drive pull‑through, and lead meaningful virtual and in‑person engagements with Health Care Providers.
Lead cross‑functional planning discussions to solve complex Health Care Provider challenges with urgency, alignment, and a patient‑first mindset.
Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers, compliantly coordinating across Medical, Access, and Patient Support teams while personalizing engagement through omni‑channel capabilities.
Essential Requirements
Bachelor's degree from a 4‑year college or university.
Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate‑level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high‑performance and well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience supporting ultra‑rare or specialty disease states, including familiarity with sophisticated access and reimbursement pathways (e.g., buy‑and‑bill, injectable, or biologic products).
Broad experience across therapeutic areas, patient services, market access, reimbursement models, account strategy, and/or new product launches, with an understanding of engaging Health Care Providers around complex treatment and access pathways.
Leveling Guidelines The position will be filled at a level commensurate with experience.
Associate Territory Account Specialist : Recently separated from the U.S. Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.
Territory Account Specialist : 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist : 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist : 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Driving is an Essential Function of this Role Driving is a fundamental requirement and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test at this time, employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $81,200 - $150,800 per year
Territory Account Specialist: $114,100 - $211,900 per year
Senior Territory Account Specialist: $132,300 - $245,700 per year
Executive Territory Account Specialist: $145,600 - $270,400 per year
The final salary offered is determined based on factors such as relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
EEO Statement The Novartis Group of Companies is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations The Novartis Group of Companies is committed to working with and providing
#J-18808-Ljbffr
This is a field‑based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible to you. Company will not sponsor visas for this position.
The UltraRare Disease Territory Account Specialist is a self‑driven business leader who shapes thoughtful, personalized customer experiences aligned to the unique needs of Health Care Providers and their patients. Serving as the primary point of contact, this role partners closely with customers to identify shared priorities, solve complex challenges, and connect seamlessly to Novartis resources in support of improved patient outcomes. Operating with autonomy in a highly dynamic environment, the UltraRare Disease Territory Account Specialist orchestrates patient‑focused solutions across clinical, operational, and access pathways, informed by a deep understanding of patient flow and ultra‑rare disease access dynamics. While retaining core demand‑generation responsibilities, this role brings an expanded focus to access, operational excellence, and continuity of care to help enable timely treatment initiation and sustained patient support.
Key Responsibilities
Proactively identify and navigate any account‑level challenges, partnering with customers to deliver thoughtful, compliant solutions that support patient care.
Develop and execute Health Care Provider (HCP) and account‑level business plans rooted in shared priorities, informed by clinical insight, access considerations, and operational understanding.
Educate Health Care Providers and practice teams on non‑clinical barriers to care, including access and reimbursement tools relevant to ultra‑rare disease management.
Maintain a strong understanding of patient flow, drug acquisition, and practice dynamics to help support timely treatment initiation and continuity of care.
Collaborate closely with field‑based and home‑office partners to address Health Care Provider needs and share relevant market‑access insights.
Leverage deep knowledge of the ultra‑rare disease landscape, competitors, and industry trends to anticipate opportunities and navigate evolving challenges.
Analyze territory‑level data and market trends to inform strategy, drive pull‑through, and lead meaningful virtual and in‑person engagements with Health Care Providers.
Lead cross‑functional planning discussions to solve complex Health Care Provider challenges with urgency, alignment, and a patient‑first mindset.
Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers, compliantly coordinating across Medical, Access, and Patient Support teams while personalizing engagement through omni‑channel capabilities.
Essential Requirements
Bachelor's degree from a 4‑year college or university.
Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate‑level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high‑performance and well‑versed in navigating and successfully selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience supporting ultra‑rare or specialty disease states, including familiarity with sophisticated access and reimbursement pathways (e.g., buy‑and‑bill, injectable, or biologic products).
Broad experience across therapeutic areas, patient services, market access, reimbursement models, account strategy, and/or new product launches, with an understanding of engaging Health Care Providers around complex treatment and access pathways.
Leveling Guidelines The position will be filled at a level commensurate with experience.
Associate Territory Account Specialist : Recently separated from the U.S. Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.
Territory Account Specialist : 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist : 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist : 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life‑sciences services, insurance, consumer health, or B2B sectors or sales role of similar complexity within the last 5 years.
Driving is an Essential Function of this Role Driving is a fundamental requirement and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test at this time, employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $81,200 - $150,800 per year
Territory Account Specialist: $114,100 - $211,900 per year
Senior Territory Account Specialist: $132,300 - $245,700 per year
Executive Territory Account Specialist: $145,600 - $270,400 per year
The final salary offered is determined based on factors such as relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
EEO Statement The Novartis Group of Companies is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations The Novartis Group of Companies is committed to working with and providing
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