Remote Public Sector Customer Service Lead

A public sector consulting firm is seeking a skilled Customer Service Manager to oversee staff and improve service delivery. The ideal candidate has a Bachelor's degree and possesses over 5 years of experience in a supervisory role within a call center, particularly in Early Childhood Education. Responsibilities include providing training, performing quality checks, and maintaining documentation. This position allows for remote work and offers a competitive salary range of $60,000 - $65,000. #J-18808-Ljbffr