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Sales Compensation Process Administrator

HP Inc., Austin, TX, United States


Description:

HP is seeking a Sales Compensation Process Administrator to support the end-to-end administration and modernization of global sales compensation programs.

This role is responsible for compensation plan configuration, crediting, quota deployment, incentive calculation execution, claims resolution, pay validation, and sales letter distribution within a modern SPM platform (e.g., Forma.ai, Varicent, Xactly).

In addition to operational execution, this role will contribute to transforming existing compensation processes, improving automation, and supporting ongoing SPM platform evolution.

The ideal candidate combines operational discipline with a continuous improvement mindset and curiosity about leveraging AI and automation to increase efficiency and accuracy.

Responsibilities:

Support semi-annual plan rollouts and mid-cycle updates

Execute monthly incentive calculation cycles

Perform pre- and post-calculation validations and reconciliation analysis

Investigate and resolve Tier 1 compensation claims and disputes

Identify recurring issue patterns and recommend systemic fixes

Support generation and distribution of sales compensation letters; track acknowledgements

Be accountable for timely and accurate payments

Participate in SPM system implementation, enhancements, or migrations

Contribute to transformation initiatives focused on simplifying, standardizing, and automating processes

Identify opportunities to leverage AI tools to: Improve claims triage and investigation; Automate validation workflows; Enhance reporting and performance monitoring; Reduce manual adjustments

Education & Experience Required

Bachelor's degree in Business, Finance, Information Systems, or related field

4 – 7 years of experience in Sales Compensation Administration or Revenue Operations

Hands‑on experience with at least one SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus)

Experience participating in an SPM implementation or major platform enhancement strongly preferred

Experience supporting global sales organizations and complex go‑to‑market preferred

Knowledge & Skills

Strong understanding of compensation plan mechanics and crediting models

Experience managing high-volume claims environments

Advanced Excel skills (pivot tables, reconciliation analysis, data validation)

Familiarity with automation tools and workflow optimization

Experience using AI-enabled productivity tools (e.g., intelligent document review, data anomaly detection, workflow automation assistants) preferred

Strong analytical and investigative skills

Detail‑oriented with high standards for data accuracyAbility to adapt to evolving systems and digital transformation initiatives

Strong written and verbal communication skills

Impact & Scope

Direct impact on compensation accuracy and seller trust

Key contributor to modernization of sales compensation administration

Supports implementation and continuous improvement of SPM platform capabilities

Partner to Sales Compensation Design team, HR, Sales Leadership, IT, and SPM vendor

The pay range for this role is

$73,800

to

$113,650

USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job‑related knowledge, skills, and experience.

Benefits HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including

4‑12 weeks fully paid parental leave based on tenure

11 paid holidays

Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/))

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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