Sr. Lifecycle Marketing Manager, Amazon Attraction, Influence, and Marketing
Amazon, Seattle, WA, United States
Description
Amazon is looking for a customer‑obsessed, data driven, Lifecycle Marketing Manager to join its Journey Orchestration team for corporate and hourly hiring. This marketer will help create and execute the team's vision and strategy for leveraging Amazon's owned channels (e.g., amazon.jobs, hiring.amazon.com) to deliver personalized, automated candidate experiences at global scale. In this role, you are responsible for the tactical implementation and execution of global email, SMS, and push notification campaigns that deliver exceptional candidate experiences. This role will execute lifecycle strategies including ongoing automated journeys and ad‑hoc initiatives to attract and convert the highest‑quality talent efficiently, predictably, and at scale. This is a critical role on the Journey Orchestration team to execute acquisition, engagement, and win‑back campaigns. The successful candidate will demonstrate thorough knowledge of email, SMS and push notification marketing, extensive hands‑on experience with CRMs and marketing automation platforms, strong HTML & CSS coding skills for email template development, and an ability to collaborate effectively with cross‑functional partners including Developers, Creative, Analytics, Journey Planning, Legal, and Biz Dev teams. The ideal candidate is passionate about executing compelling experiences through lifecycle mediums, is highly analytical, a fast learner, and has a proven record of implementing and launching impactful lifecycle campaigns. You are an expert in lifecycle channel best practices, keep abreast of emerging trends and are plugged into the digital communications space. You effectively work with both internal and external stakeholders to understand business goals and objectives and translate them into flawlessly executed communication campaigns.
Key job responsibilities
Build and code responsive HTML email templates that render correctly across multiple email clients and devices
Implement data‑driven, multi‑channel lifecycle campaigns including audience segmentation setup, email template coding, campaign configuration, thorough QA, campaign launch, and ongoing reporting
Implement and manage campaigns within CRMs and marketing automation platforms
Configure audience segments and automation workflows based on defined strategies
Conduct thorough QA testing of email templates across devices and email clients
Launch A/B tests to continually improve performance through optimized messaging and targeting
Monitor campaign performance and report on key metrics including CTR, open rates, and conversion rates using Adobe Analytics and platform‑level data
Troubleshoot technical issues with email rendering, tracking, and automation workflows
Maintain email template libraries and ensure brand consistency across all communications
Implement country‑specific campaign variations to meet localized needs
Manage end‑to‑end campaign execution timelines and coordinate with cross‑functional teams
Stay current on email coding best practices, deliverability standards, and industry trends
A day in the life You will use data and best practices to create and implement email, SMS, and push notification strategies that enhance the job seeker experience and deliver results. The ideal candidate has experience leveraging data to gain insights that inform audience segmentation and campaign strategy, an eye for design, experience with content strategy, and extensive, hands‑on experience with CRMs and lifecycle automation tools. You will bring your proven creative, analytical, and strategic capabilities to implement and optimize compelling campaigns that deliver results. You think strategically and execute flawlessly. You understand data workflows, customer segmentation, automation and personalization, and testing best practices.
About the team The Journey Orchestration team is responsible for owned channel strategy (web, app, email, SMS, SEO) in Amazon's Attraction, Influence, and Marketing (AIM) organization, which helps hire hundreds of thousands of Amazonians every year. AIM achieves ambitious hiring goals by delivering exceptional, multi‑channel candidate experiences, engaging job seekers with maximum efficiency and precision. Leveraging paid digital advertising, owned channels, web experience, and local grass‑roots efforts, the AIM organization delivers quality candidates at scale. Practicing transformational thinking empowered by leading‑edge technology and continuous innovation, this team constantly pioneers new approaches to increase marketing effectiveness in the competitive talent marketplace.
Basic qualifications
5+ years of professional non‑internship marketing experience
Experience using email platforms and editing HTML
Experience in a marketing focused role including customer lifecycle marketing, segmentation reporting, customer funnel analysis, and top‑line sales performance
Experience in HTML, CSS, or JavaScript
Experience in customer lifecycle marketing or partner marketing management
Experience with Marketo, or similar email platforms
Experience with in‑app messaging and mobile marketing platforms (Braze, Iterable, LeanPlum, Swrve, Adobe, Localytics etc.)
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Preferred qualifications
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects
Experience developing and executing campaigns across a multitude of timezones and languages
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience with customer segmentation, profiling, and targeting
Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Salary
USA, CA, San Francisco – $157,100.00 – $212,600.00 USD annually
USA, NY, New York – $157,100.00 – $212,600.00 USD annually
USA, WA, Seattle – $142,800.00 – $193,200.00 USD annually
Company – Amazon.com Services LLC
Job ID: A10373414
#J-18808-Ljbffr
Key job responsibilities
Build and code responsive HTML email templates that render correctly across multiple email clients and devices
Implement data‑driven, multi‑channel lifecycle campaigns including audience segmentation setup, email template coding, campaign configuration, thorough QA, campaign launch, and ongoing reporting
Implement and manage campaigns within CRMs and marketing automation platforms
Configure audience segments and automation workflows based on defined strategies
Conduct thorough QA testing of email templates across devices and email clients
Launch A/B tests to continually improve performance through optimized messaging and targeting
Monitor campaign performance and report on key metrics including CTR, open rates, and conversion rates using Adobe Analytics and platform‑level data
Troubleshoot technical issues with email rendering, tracking, and automation workflows
Maintain email template libraries and ensure brand consistency across all communications
Implement country‑specific campaign variations to meet localized needs
Manage end‑to‑end campaign execution timelines and coordinate with cross‑functional teams
Stay current on email coding best practices, deliverability standards, and industry trends
A day in the life You will use data and best practices to create and implement email, SMS, and push notification strategies that enhance the job seeker experience and deliver results. The ideal candidate has experience leveraging data to gain insights that inform audience segmentation and campaign strategy, an eye for design, experience with content strategy, and extensive, hands‑on experience with CRMs and lifecycle automation tools. You will bring your proven creative, analytical, and strategic capabilities to implement and optimize compelling campaigns that deliver results. You think strategically and execute flawlessly. You understand data workflows, customer segmentation, automation and personalization, and testing best practices.
About the team The Journey Orchestration team is responsible for owned channel strategy (web, app, email, SMS, SEO) in Amazon's Attraction, Influence, and Marketing (AIM) organization, which helps hire hundreds of thousands of Amazonians every year. AIM achieves ambitious hiring goals by delivering exceptional, multi‑channel candidate experiences, engaging job seekers with maximum efficiency and precision. Leveraging paid digital advertising, owned channels, web experience, and local grass‑roots efforts, the AIM organization delivers quality candidates at scale. Practicing transformational thinking empowered by leading‑edge technology and continuous innovation, this team constantly pioneers new approaches to increase marketing effectiveness in the competitive talent marketplace.
Basic qualifications
5+ years of professional non‑internship marketing experience
Experience using email platforms and editing HTML
Experience in a marketing focused role including customer lifecycle marketing, segmentation reporting, customer funnel analysis, and top‑line sales performance
Experience in HTML, CSS, or JavaScript
Experience in customer lifecycle marketing or partner marketing management
Experience with Marketo, or similar email platforms
Experience with in‑app messaging and mobile marketing platforms (Braze, Iterable, LeanPlum, Swrve, Adobe, Localytics etc.)
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Preferred qualifications
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects
Experience developing and executing campaigns across a multitude of timezones and languages
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience with customer segmentation, profiling, and targeting
Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Salary
USA, CA, San Francisco – $157,100.00 – $212,600.00 USD annually
USA, NY, New York – $157,100.00 – $212,600.00 USD annually
USA, WA, Seattle – $142,800.00 – $193,200.00 USD annually
Company – Amazon.com Services LLC
Job ID: A10373414
#J-18808-Ljbffr