Relationship Management Coordinator
Intercontinental Exchange (ICE), New York, NY, United States
Overview
Job Purpose
The Relationship Management Coordinator will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients.
The RM Coordinator will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.
Responsibilities
Carry out daily operational tasks relating to ICE’s entitlements systems
Assisting RMs with day-to-day billing related queries
Reviewing contracts on behalf of the RM team
Assisting RMs with day-to-day CRM activity to include reporting and data entry
Assisting in the management of projects across Fixed Income & Data Services
Working on ad-hoc projects as and when required for the RM team
Working on account revenue reports and service mappings
Working on Financial / Product report reconciliation with Key stakeholders
Working closely with our Commercial Operations team to structure deals
Opportunity for exposure to client dialogue and negotiations
Knowledge and Experience
Bachelor’s degree
An interest in developing a career in Financial Services
Attention to detail and strong analytical skills
Excellent communication skills, both written and verbal
Ability to summarize and present work succinctly and accurately
Have a clear commitment to the team approach and ability to work unsupervised
Ability to meet deadlines
Collaborative & team player
Good knowledge of Microsoft Office packages, predominantly MS Excel
Knowledge of Financial Industry - beneficial but not essential
New York Base Salary Range The expected base salary for this role, if located in New York, is between $60,000 – $80,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Illinois Base Salary Range The expected base salary for this role, if located in Illinois, is between $55,000 – $65,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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The Relationship Management Coordinator will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients.
The RM Coordinator will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.
Responsibilities
Carry out daily operational tasks relating to ICE’s entitlements systems
Assisting RMs with day-to-day billing related queries
Reviewing contracts on behalf of the RM team
Assisting RMs with day-to-day CRM activity to include reporting and data entry
Assisting in the management of projects across Fixed Income & Data Services
Working on ad-hoc projects as and when required for the RM team
Working on account revenue reports and service mappings
Working on Financial / Product report reconciliation with Key stakeholders
Working closely with our Commercial Operations team to structure deals
Opportunity for exposure to client dialogue and negotiations
Knowledge and Experience
Bachelor’s degree
An interest in developing a career in Financial Services
Attention to detail and strong analytical skills
Excellent communication skills, both written and verbal
Ability to summarize and present work succinctly and accurately
Have a clear commitment to the team approach and ability to work unsupervised
Ability to meet deadlines
Collaborative & team player
Good knowledge of Microsoft Office packages, predominantly MS Excel
Knowledge of Financial Industry - beneficial but not essential
New York Base Salary Range The expected base salary for this role, if located in New York, is between $60,000 – $80,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Illinois Base Salary Range The expected base salary for this role, if located in Illinois, is between $55,000 – $65,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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