Live Chat Support Agent-ADF

JOB OPENING — Live Chat Support Agent

ADF Medical Services Inc.

We're hiring a

Live Chat Support Agent

to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you.

Role:

Live Chat Support Agent Department:

Customer Support Location:

Remote / On-Site Type:

Full-Time / Part-Time

What You'll Do

Respond to patient and client inquiries via live chat

Provide information on our services, scheduling, and billing

Escalate complex issues to the appropriate team

Keep accurate records of all customer interactions

Follow HIPAA guidelines and company privacy policies

What We're Looking For

1–2 years of customer service or live chat experience

Excellent written communication skills

Ability to type 45+ WPM

Comfortable multitasking in a fast-paced environment

Healthcare or medical background is a plus

What We Offer

Competitive pay

Health, dental & vision benefits (full-time)

Paid time off & holidays

Growth opportunities within the company

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