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Hybrid IT Helpdesk Analyst

Nelnet, Lansing, MI, United States


A financial services company is seeking a Client Support Analyst in Lansing, Michigan. This role involves providing first-line support to clients addressing non-complex technical issues and maintaining strong customer relationships. Candidates must possess strong communication skills and experience in a customer support or IT helpdesk environment. The position offers a hybrid work model, encouraging both remote and in-office teamwork, fostering flexibility and work-life integration. #J-18808-Ljbffr