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Customer Service & Passport Processing Specialist

WORCESTER REGIONAL CHAMBER OF COMMERCE, Worcester, MA, United States


A municipal government is seeking a Customer Service Representative for its 311 Customer Service Center. This role involves providing exemplary customer support via phone, online chat, and social media. Responsibilities include processing passports, managing customer inquiries, and maintaining a positive service experience. Candidates with excellent communication skills and a flexible work schedule are encouraged to apply, especially those fluent in multiple languages. Compensation ranges from $19.97 to $24.14 per hour with a robust benefits package. #J-18808-Ljbffr