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Senior Employee Benefits Account Manager

Apex Staffing, Little Rock, AR, United States


Our client is growing and looking for an experienced professional to fill a key role in the agency specializing in employee benefits. As a Senior Account Manager, you'll play a vital part in driving success and delivering exceptional service to clients. Responsibilities Lead and support a team of Account Managers and clerical staff Build and maintain strong relationships with clients, insurance carriers, and vendors Oversee employee benefits administration, including eligibility, claims, and renewals Provide expert guidance on benefits and claims issues Collaborate with Account Executives on renewals, quoting, and sales support Develop and maintain accurate records and reports Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines Key Tasks Review and process employee insurance benefit forms Communicate with clients, agents, and carriers to resolve issues and provide updates Create and manage client censuses, renewals, and benefits documentation Ensure compliance with industry standards and regulations Provide exceptional customer service and support What We Look For Detail-oriented and organized, with excellent time management skills Strong critical thinking and problem-solving abilities Excellent communication and interpersonal skills Proficiency in MS Word, Outlook, Excel, and other relevant software Experience with employee benefits administration and industry-specific systems (e.g., Employee Navigator, Perfect Quote) Requirements 5+ years of experience in the insurance industry (carrier or agency) Supervisory experience preferred AR Health/Life Insurance License required Bachelor's degree preferred, but not required What We Offer Competitive salary based on experience Opportunities for growth and professional development Collaborative and supportive team environment If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you! #J-18808-Ljbffr