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Marketing Operations Manager

McLane Global, New York, NY, United States


As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. The Marketing Operations Manager at McLane Global is responsible for owning the systems, processes, data, and workflows that help marketing run efficiently and scale effectively. This role partners closely with marketing, sales, and analytics to ensure campaigns are executed smoothly, performance is measurable, and insights drive smarter decisions. Marketing Systems & Technology Manage marketing technology platforms (CRM, marketing automation, CMS, analytics, email tools) Ensure clean data flow, lead management, and pipeline visibility Configure dashboards, and automation to support campaign execution Evaluate, recommend, and implement new marketing tools as needed Campaign & Lead Operations Manage lead life cycle processes including routing, nurturing, and attribution Ensure accurate campaign tracking across channels Track leads and follow-up activities from events Support segmentation, targeting, and list management Partner with demand generation and content teams to enable scalable execution Process & Workflow Management Develop and document marketing processes and best practices Standardize campaign planning, execution, and reporting workflows Improve efficiency by identifying bottlenecks and automation opportunities Data, Reporting & Analytics Define and track marketing KPIs (lead volume, conversion rates) Build reports for leadership Analyze campaign performance and provide actionable insights Support forecasting and budget planning with data-driven insights Qualifications 4–7+ years of experience in marketing operations, RevOps, or marketing analytics Hands-on experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo) Strong analytical skills with the ability to translate data into insights Experience building dashboards and reports Excellent project management and stakeholder communication skills Experience in B2B / SaaS environments Familiarity with attribution models and funnel analytics SQL, BI tools, or advanced spreadsheet skills preferred Experience managing vendors or external agencies Benefits Competitive base compensation Full Benefits including Medical, Dental and Vision effective on the first day of employment 401(k) with Employer Match (quarterly enrollment) Paid Holidays (no waiting period to receive holiday pay) Paid vacation, personal, and sick days effective on first day of employment All offers are contingent upon passing a background check and drug screening No company visa sponsorships No phone call or walk in inquiries for this position, apply online to be considered Disclaimer Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position. #J-18808-Ljbffr