Custom Exhibits Account Executive

***REQUIRED to be located in, or willing to relocate to the greater Orlando area ***REQUIRED to have tradeshow and/or direct event related experience Job Title: Exhibits Account Executive Reports To: Director of Client Management AGS is looking for a dynamic person with excellent multi-tasking and interpersonal skills to fill the role of Account Executive for Custom Exhibits within a fast-growing trade show and events company. This specific role will be a Junior Level Account Executive that will focus on a small book of business and assist the Senior Account Executive on larger projects nationwide. This person must be a self-starter, client focused and able to work well with multiple departments and teams. They should be able to effectively balance a client’s needs while managing strong budget and financial targets. Employees should be comfortable in a fast-paced and goal-oriented sales role as well. This is a position which coordinates and participates in all aspects of the Exhibitor Custom display service process, including design, client order management, report distribution and project related service coordination. A team-oriented position: this individual will need to be able to support multiple exhibits projects over multiple events in the areas of customer engagement and cost management. Primary Responsibilities Exhibits Account Manager Act a primary point of contact and creative counterpart to Exhibitors assisting in design & build out of Custom Exhibits as part of a team working on AGS Display Solutions offering Develop and write proposals to secure business Able to multi-task, addressing simultaneous project/event assignments, including pre and post-project problem resolution Effectively work with custom display and exhibit partners to obtain bids, supply work orders and direct project as necessary Processes orders, prepares correspondence Fulfills customer needs to ensure customer satisfaction. Communicates clearly and concisely making every effort to listen and understand the customers’ needs and can properly channel that into action Works closely with supervisor/manager and sales team to obtain customer response protocols, problem resolution steps and per-project goals. Visit sites and make walkthroughs to ensure accurate project completion. Capability of leading on-site production crews or within an office team. Oversee installation or delivery of exhibit on-site Other assigned projects that maybe necessitated by business Essential Skills and Responsibilities (in no specific order) Has intermediate knowledge of commonly used concepts, practices, and procedures within the trade show and events industry. Execute in a timely manner communications to customers both requested and scheduled including open invoicing, estimates and other project related paperwork or details. Responsible for pre & post-show production follow up to ensure future quality control or to secure business with existing exhibits clients. Coordinate on-site service needs for exhibits through established methods of paperwork processing and customer order acquisition/execution. Act as liaison for all AGS services for exhibits client Assist in the coordination of project logistics such as shipping and similar 3rd party services. Perform other assigned duties as necessary to manage the department Work Hours General office hours are 8 AM to 5 PM, Monday through Friday. However, this position requires flexibility relative to a wide range of scheduled productions/events. Availability to work evenings and weekends will be required to coordinate business. Travel Requirements ~25% +/- Education and/or Experience Experience in the trade shows or events industry. Four-year college bachelor’s degree at a minimum, as well as 3 to 5+ years of related work experience; A combination of education and work experience maybe used in lieu of college degree. Advance certifications within the events industry a plus, but not required. Mathematical/Computer Skills General math Must be able to type all correspondence and have at least “intermediate” knowledge of Microsoft Word, Outlook, Publisher, Power Point and Excel. Has experience in CRM or similar customer relationship management software Must be capable of learning company specific software/programs. Physical Demands Ability to lift a thirty-pound box and/or general office equipment for operational management. Job Type Full-time Schedule Monday to Friday Weekend availability as needed for shows and travel Supplemental pay types 3% Retirement match after 1 full year of service Remote Work Available up to 2 days a week after probation period Compensation Base Starting at $50,000 based on experience. No Cap on Annual Commissions which start at 2% #J-18808-Ljbffr