Account Manager

Facility Solutions Manager City Wide Facility Solutions is excited to announce an opening for a talented Facility Solutions Manager to become part of our vibrant team! As the frontrunner in the building maintenance sector, we offer a diverse array of solutions to a multitude of clients. This role is crucial in guaranteeing that our clients experience top‑notch service, exceptional quality, and ultimate satisfaction. Base pay range: $85,000.00/yr - $100,000.00/yr Responsibilities Managing client accounts to ensure retention and growth through outstanding service delivery. Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with service agreements. Carrying out regular assessments and quality control checks, swiftly addressing any emerging issues. Leveraging City Wide's CRM system to monitor client interactions and service effectiveness. Guiding operational teams while ensuring comprehensive training and development initiatives are implemented. Working alongside internal teams to resolve challenges and execute effective solutions. Tracking client satisfaction metrics and compiling detailed reports for management evaluation. Qualifications A minimum of 1-2 years of experience in facility management or a related field. A proven track record in client management and business development. Strong interpersonal and communication skills, both verbal and written. Bachelor's degree in a relevant discipline is preferred. Demonstrated ability to manage multiple priorities and deliver results in a fast‑paced environment. Proficiency in Microsoft Office Suite and familiarity with CRM systems. Ability to travel to client locations as needed; reliable transportation is required. Benefits Base Salary $63,500 - Total Compensation Year 1 - $85,000 - $95,000 based on performance. Uncapped Bonus and Commissions Potential. Dental, medical and vision insurance. Life insurance paid by company. 401k + 4% match by company. 8 paid Holidays. Designated Territory. Mileage reimbursement. Company issued equipment (cellphone, laptop, and tablet). Referrals increase your chances of interviewing at City Wide Facility Solutions by 2x. #J-18808-Ljbffr