Retail Account Manager

Join to apply for the Retail Account Manager role at Dobbs Equipment, LLC . Summary Of Primary Functions Dobbs Equipment is seeking a Retail Account Manager (RAM). The RAM will be responsible for the sale, rental, and leasing of John Deere Compact Equipment. The RAM will identify new and dormant accounts to drive equipment sales and revenue in the compact construction equipment segment. This is an entry‑level sales role, and the responsibilities may be expanded by management. Essential Functions and Responsibilities Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments Prospecting: target dormant, new and walk‑in accounts to sell John Deere CCE Welcome and greet potential customers at dealership; listen to their requirements, answer all inquiries with detailed information and recommend compact product equipment Make an adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings Ensure that leads and quotes are followed up quickly (within 24 hours) Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process Maintain updated knowledge and understanding of manufacturer discounts and special dealer pricing programs Reporting: maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including calls, leads, quotes and customer management Provide demonstrations and machine walk‑around to customers at dealership Meet or exceed company targets for calls and sales quota Attend training and sales meetings as required to stay current with new equipment and technology Complete evaluation of used equipment to determine trade‑in value when requested Adhere to the safety policies of Dobbs Equipment and its clients’ safety requirements Qualifications Valid driver’s license Customer service experience Education, Skill And/or Experience Requirements Bachelor’s degree or equivalent from a four-year college or a minimum of 1 year related experience (preferred but not required) Strong communication skills, ability to communicate effectively with teammates and customers, persuasive and negotiation skills; fluency in Spanish is preferred but not required Customer focus with strong ability to prioritize customer needs and expectations and provide an excellent service experience Self‑motivated, able to self‑manage and apply persuasive and negotiation skills PC literate, proficient with MS Office, especially Excel, Outlook and Dynamics required Strong problem‑solving skills and ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form Basic math skills (addition, subtraction, multiplication, division, fractions, decimals) Quick learner with ability to think out of the box Valid driver’s license and maintain a clean driving record Work Environment The work environment is representative of that encountered while performing the essential functions of this job. Employees may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. Noise level is usually quiet. Physical Demands Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Frequently required to walk; climb or balance; stoop, kneel, crouch, or crawl Occasionally required to sit Regularly lift and/or move up to 50 pounds and occasionally (up to 100 pounds) Specific vision abilities required: close vision and color vision Equal Employment Opportunity and Regulatory Notices Dobbs Equipment is an Equal Employment Opportunity (EEO) and affirmative action employer. We are committed to providing an environment free of discrimination, harassment and retaliation for both employees and applicants. We make employment‑related decisions based on qualifications and job performance, without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. We participate in E‑Verify in the United States. Drug‑free and alcohol‑free workplace notice. Dobbs Equipment is an Equal Opportunity and at‑will employer. #J-18808-Ljbffr