
Communications Manager - AI/SaaS
3Search, New York, NY, United States
We’re working with a fast-scaling, AI-driven B2B technology company entering its next phase of US growth. Backed by strong product momentum and deep technical credibility, the business is now investing in building a sharper external narrative and a more visible presence in the US market.
They are hiring a Communications Manager to own this function end-to-end.
This is a senior, hands-on role — the first true communications leader in the business — with direct exposure to the executive team and real influence over how the company shows up externally.
The Role This hire will sit within the marketing leadership team and take ownership of external communications, narrative, and thought leadership. You’ll work closely with product marketing, demand gen, and the C-suite to shape positioning, manage PR, and elevate executive and company voice.
This is not a traditional PR execution role. It’s a strategic communications leadership position for someone who brings opinions, judgment, and momentum.
Key Responsibilities External Communications & PR Own and direct the global PR strategy, working closely with external agencies
Shape stories, angles, and points of view — not just distribute announcements
Proactively identify trends, moments, and narratives worth commenting on
Challenge agencies when coverage isn’t landing and push for stronger outcomes
Partner with product marketing to define and evolve the company story
Ensure consistent messaging across press, website, content, campaigns, and launches
Help articulate how the company fits into (and shapes) an emerging AI category
Executive & Spokesperson Enablement Build strong public profiles for senior leaders
Develop POVs, talking points, and commentary for media, podcasts, panels, and social
Confidently push executives to engage when timing matters
Modern Comms & Owned Media Expand beyond traditional PR into owned and earned channels
Support executive and employee presence on LinkedIn and other platforms
Activate customers and internal teams as credible external advocates
Understand how communications supports demand, credibility, and pipeline
Partner with demand gen and events teams to align narrative with GTM priorities
What We’re Looking For In-house communications experience at a scaling B2B tech company
Exposure to emerging tech, AI, data, or similarly disruptive categories
Experience shaping narrative during periods of growth or market repositioning
Strong executive presence and comfort influencing without formal authority
Opinionated, proactive, and comfortable operating with ambiguity
Passion for AI and technology — professionally and personally
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