
Marketing Technology and Digital Data Technology
Mindlance, Jacksonville, FL, United States
Marketing Technology and Digital Data Technology
Contract
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Will consider candidates in Long Island City, NY; Elk Grove Village, IL; or Jacksonville, FL Marketing Technology and Digital Data Technology - Contractor The Digital Data Management team is within the Client Cards Marketing Information Management organization is responsible for the management of all data feeds that are required for digital acquisitions campaign execution, analytics and reporting. The team collaborates with cross functional colleagues and external vendors on acquiring data, creating a regular schedule, ingesting data, integrating data from online and offline sources, validating data and troubleshooting any issues that come up along the way to resolution. Primary partners are Client IT, Decision Management, Marketing, as well as external vendors. North America (N.A.) Branded Cards is a market leader in the credit card industry. With a pre-eminent global brand and distribution, Branded Cards N.A. maintains its leadership position by delivering industry-leading products, advanced services and payment systems that address clients' evolving needs. This role would focus on supporting our digital data ingestion and validation process, as well as transformation and usage of the data for reporting and customer journey tracking. Position responsibilities include but not limited to setting up new data feeds for ingestion into multiple Hadoop platforms, conducting audits on the data, overseeing data quality, tracking feeds from source to source. For reporting, responsibilities include requirements gathering, validation of all metrics to ensure results are as expected and oversight of KPIs to ensure understanding of trending and patterns. This individual will leverage existing tools and systems to perform the above duties. The ideal analyst must be detail oriented and organized, having the ability to focus and keep track of numerous details across various systems.
Responsibilities
Work closely with Client IT, Vendors, Digital Data Management and other external third party vendors to coordinate file transfers, loads, validations and end to end tracking of files
Work with Data Governance, BISO and any other teams to get approvals for data feed transfers
Draft specifications and timelines as required to process files – includes requirements for file loads, transformations and any other special instructions
Document process changes
Develop validation audits for new data feeds and update existing data feed audits as required
Perform data quality audits; identify data collection issues & gaps; recommend fixes
Help team to maintain control and process manual documentation
Operate as the subject matter expert on data sources from all systems that supply data to the platform
Support reporting requirements and builds
Support data warehousing requirements and builds
Assist with reporting and Ad Hoc projects the team manages as needed
Qualifications
Bachelor's Degree required
Experience in marketing technology implementations with a focus on data
Experience with web log, web analytics and/or digital behavioral data a must
Extensive experience querying/selecting data in tools such as Cognos, Access, Hive or using query language such as SQL. Working knowledge of Excel macros, VBA, and Access a plus.
Experience with data loads, data quality/validation and QA
Experience with dashboard creation through tools such as Cognos, Platfora and Tableau
Experience with data lineage through platforms and the creation of end to end data dictionaries
Ability to create customer journey and analyze data for anomalies and trends and apply learnings to data in support of a contact data warehouse
Highly organized, proactive communicator, ability to manage, clearly articulate and navigate challenges that come up regularly
Highly motivated/self-starter with a sense of ownership, willingness to learn, high degree of curiosity and desire to succeed
Ability to form partnerships with internal/external stakeholders (vendors, marketing, decision management, technology, partner organizations, etc.)
Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without direct supervision
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