Marketing And Customer Experience Lead

Marketing And Customer Experience Lead Ishyo Foods Ltd#### Job description**Job Vacancy: Marketing & Customer Experience Lead****Location:**Ishyo Foods Ltd Administration Offices.**Department:**Sales & Marketing**Reports To:**Sales & Marketing Manager**Employment****Type**: Full-time**Role Purpose**The Marketing & Customer Experience Lead will drive marketing strategy, brand growth, customer engagement, and service excellence across all touchpoints.**Key Responsibilities*** Develop and implement integrated marketing strategies.* Lead digital campaigns including social media, Meta Ads and Google Ads.* Oversee branding, content creation, and visual visibility.* Conduct market research and competitor analysis.Discover moreAfricans & DiasporaRetail JobsJob Listings* Manage retailer, distributor, and customer relationships.* Collect, analyze, and act on customer feedback.* Track campaign performance and prepare reports.* Support sales with promotional materials and product positioning.* Lead and mentor marketing and CX team members.**Required Qualifications*** Bachelor’s degree in marketing, Mass Communication, Public Relations, Journalism, Business Administration, Economics, or related fields.* 3–5 years’ experience in marketing, customer experience, or brand management.* Experience with CRM systems (Odoo CRM, Zoho CRM, etc.).**Required Skills*** Ability to create and execute campaigns for FMCG products.* Strong understanding of consumer behavior and branding.* Digital marketing and social media skills.* Ability to analyze customer data, market trends, and sales reports.**How to Apply**Send your Motivation Letter, CV, and Academic Qualifications to:Email: **ishyofoods@gmail.com**CC: **finance@ishyofoods.rw, sales@ishyofoods.rw**Discover moreShelter Group AfricaKigalistoreScienceDeadline: 27/03/2026Only shortlisted candidates will be contacted.###### Job SummaryPublished On: 2026-03-01 Number of positions: 1 Deadline: 2026-03-27 Read by: 5###### Share this post #J-18808-Ljbffr