Account Manager

Inside Sales Account Manager - Better Business Bureau Earning potential: $40,000-$120,000+ annually (performance‑based) Base pay: Hourly base pay OR earned commissions — whichever is higher each pay period Join a mission‑driven, fast‑growing non‑profit that helps strengthen trust in the local marketplace. As an Inside Sales Account Manager with the Better Business Bureau, you'll play a key role in connecting reputable businesses with the credibility, visibility, and support that BBB Accreditation provides. This is a high‑energy sales role for people who love building relationships, educating business owners, and closing meaningful deals that make a real impact. Why Build Your Career at BBB? We're a mid‑sized, established non‑profit with a strong public‑service mission You'll work in a fast‑paced, engaging environment where top performers thrive Your success directly supports a healthier, more trustworthy business community You'll enjoy uncapped earning potential tied directly to your results What You'll Do Make 75-100 outbound calls daily to businesses across a wide range of industries Identify and qualify companies that meet BBB standards Educate business owners on the value of BBB Accreditation and how it supports their growth Present annual dues, answer questions, and guide businesses through the application process Collect dues payments and prepare applications for review Maintain ongoing relationships with newly Accredited Businesses Proactively source new leads in addition to those provided through BBB databases, inbound requests, and community outreach A Typical Day Includes Reviewing and selecting businesses in our service area that align with BBB standards Calling and meeting with business owners to explain Accreditation benefits Listening to their needs and showing how BBB can help solve real challenges Completing applications, processing payments, and ensuring a smooth onboarding experience Managing your portfolio of Accredited Businesses and supporting their continued success Consistently meeting or exceeding monthly sales and performance goals Additional Responsibilities Track all interactions and progress in the BBB CRM system Prepare applications for management review Follow up on all Accreditation inquiries to ensure timely closure Contribute to a positive, collaborative team culture focused on growth and service Requirements Good attendance, promptness, time management, and attention to detail At least one year of prior sales or account management experience A great phone voice and ability to sell, motivate, and close over the phone Active listening skills and the ability to control a conversation A closer's mentality Clear and professional communication skills via phone and email A passion for success and earning money Strong work ethic and character. Being able to self-manage and hit daily goals Honesty; high level of integrity Trainable and coachable; a quick learner Ability to adapt to technology, including our backend system and Microsoft Office programs, and the proficiency to enter data while on calls Highly proficient in MS Office applications (Outlook, Word, Excel) and have basic computer skills An understanding that hard work pays off, that activity leads to results, and what you put in is what you'll get out Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Paid training Vision insurance #J-18808-Ljbffr