
Sr. Small to Medium Business Sales Account Executive
Optimum, Lubbock, TX, United States
Innovative, proactive field technicians, energetic sales professionals, high achieving engineers and product/marketing support. If you’re a true believer in customer service, a natural problem solver, and routinely go the extra mile. We have nationwide roles available with many opportunities for career growth.
Job Summary
The Senior Account Executive at Optimum is responsible for driving revenue by managing client accounts, building relationships and networking within assigned territory to close deals. They act as the primary point of contact and face of Optimum brand between the company and its clients, ensuring customer satisfaction while meeting sales targets.
Responsibilities
Prospecting & Lead Generation
Identify potential clients through research, networking, and outreach.
Qualify leads and schedule meetings or demos.
Work assigned leads and turf.
Be the ambassador of assigned turf.
Sales Presentations & Negotiations
Present products and services to prospective clients. Use a consultative approach to create value based on the client’s needs and wants.
Negotiate pricing, terms, and contracts to close deals.
Account Management
Maintain strong relationships with existing clients.
Upsell or cross‑sell additional products/services.
Follow orders to completion including Held orders, construction, changes needed from Account Managers.
Pipeline & Forecasting
Manage CRM tools to track opportunities and progress.
50 point day and daily mapping in Salesforce.
Provide accurate sales forecasts and reports to management.
Collaboration
Work closely with Operations, Customer Success, Retention, Account Managers, and Regional Sales Managers.
Deliver seamless onboarding and exceptional post‑sale client satisfaction to earn referrals.
Attend Chamber events as needed.
Market & Product Knowledge
Stay updated on industry trends and competitor offerings.
Develop a deep understanding of the company’s products and services to clearly communicate their value.
Mentoring
Conduct ride‑alongs with new hires as needed to support development and performance growth.
Serve as a mentor through the buddy system, providing guidance and support to new team members.
Act as the field expert on routing, sales processes, and best practices.
What You’ll Bring
Strong communication and negotiation skills.
Ability to manage multiple accounts and prioritize tasks.
Familiarity with CRM software (e.g., Salesforce).
Goal‑oriented and self‑motivated.
Own and execute a business plan with full accountability for results.
Minimum Qualifications and Essential Functions
High school diploma or equivalent is required; 2-4 years of college is preferred.
A minimum of 5-8 years of field‑sales to Small/Medium Businesses; book of business is preferred.
Effective communication, negotiation, and problem‑solving skills.
Self‑motivator with a knack for working independently.
Proficient computer and technical skills, that help support the best customer solutions.
Must possess and maintain a valid driver’s license in good standing within the state of current residence.
Physical Abilities: Work environment includes sitting, standing, and walking.
Ability to work full time.
Preferred Qualifications
Sales‑centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
Extensive product knowledge: Deep understanding of mobile and fixed‑line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point‑of‑sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.
What’s In It For You
Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000 + combined income potential.
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top‑notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities.
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.
Secure your future: Contribute to a 401(k) with company‑matched funds.
Continuous growth: Opportunities for career advancement withing our organization.
At Optimum, we’re fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem‑solving underpins Taking Ownership, Upholding Transparency is at the core of our culture, creating community is more than a goal; it's our daily commitment, and demonstrating expertise is a promise we uphold through continuous learning.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Applicants must be authorized to work for any employer in the U.S. We do not provide visa sponsorship for employment.
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