Territory Account Manager (West Coast)

This is a fully remote that operates with significant autonomy within an assigned geographic territory. The Territory Account Manager is a critical enabler of revenue performance, category activation, and customer engagement at the point of execution. Territory Coverage: West Coast region, with primary coverage including California, Oregon, Washington, Colorado, Arizona, New Mexico, and Montana , among others. About S&S Truck Parts S&S Truck Parts is a leading independent distributor of new aftermarket truck parts for medium- and heavy-duty trucks and trailers. Headquartered in Schaumburg, Illinois, S&S serves customers across North America through its multi-site distribution footprint and commitment to fast, reliable service. For more than 60 years, S&S has built strong relationships with dealers, distributors, and fleets by offering a comprehensive product portfolio, competitive pricing, and exceptional customer support. Powered by its Power Up ethos, S&S operates with a focus on driving sales, eliminating waste, exceeding deadlines and targets, performing at a high level, and fostering outstanding teamwork and partnership. These values shape how the company serves customers, partners with suppliers, and empowers its employees to perform and grow. Position Summary The Territory Account Manager (TAM) owns field-level execution within an assigned geographic territory, bringing commercial strategy to life at the Ship-To level. This role is accountable for disciplined territory coverage, in-store relationship development, training execution, category activation, and delivery of actionable field intelligence. The TAM operates as the primary field execution partner to Senior Account Managers, ensuring that commercial plans translate into consistent shelf presence, counter engagement, and profitable product line performance across the territory. This role is field-facing, execution-driven, and operationally critical, requiring strong relationship skills, structured territory management, and disciplined follow-through. Essential Functions Field Execution & Territory Ownership Own day-to-day field execution across assigned Ship-To locations within the defined territory. Execute commercial priorities at the store and shop level, ensuring alignment with company initiatives and account strategies. Maintain disciplined territory coverage to maximize presence, consistency, and impact. Ensure standards of execution are met consistently across all assigned locations. Store-Level Relationship Management Build and maintain strong working relationships with counter staff, shop personnel, and local decision-makers. Establish S&S as a trusted partner through consistent engagement, reliability, and value-added support. Serve as the primary field contact for store-level execution questions, needs, and feedback. Training & Capability Building Deliver structured training to counter and shop personnel on products, categories, and selling priorities. Reinforce product knowledge, application understanding, and value positioning to drive adoption and pull-through. Measure training effectiveness through observed behavior change, engagement, and product performance. Category & Product Line Activation Execute category launches, product line expansions, and promotional initiatives at the Ship-To level. Ensure appropriate merchandising, visibility, and positioning of priority categories and PLs. Monitor execution quality and adjust tactics as needed to drive results. Field Intelligence & Feedback Loops Capture and communicate field intelligence including competitive activity, customer feedback, pricing signals, and execution gaps. Provide timely, actionable insights to Senior Account Managers and commercial leadership. Serve as the eyes and ears of the organization within the territory. Visit Cadence & Execution Discipline Maintain a structured visit cadence aligned to territory priorities and coverage expectations. Plan, execute, and document visits to ensure consistency, accountability, and follow-through. Ensure visit activity aligns with commercial objectives rather than ad hoc engagement. Key Execution Expectations Success in this role requires consistent demonstration of the following execution behaviors: Disciplined territory coverage and visit planning High-quality, repeatable training execution Strong collaboration and alignment with Senior Account Managers Clear ownership of field execution outcomes Professional, reliable, and commercially sound engagement Success Metrics Success in this role requires consistent demonstration of the following execution behaviors: Disciplined territory coverage and visit planning High-quality, repeatable training execution Strong collaboration and alignment with Senior Account Managers Clear ownership of field execution outcomes Professional, reliable, and commercially sound engagement Qualifications & Skills Bachelor’s degree in Business, Sales, Marketing, or a related field, or equivalent practical experience 3+ years of experience in field sales, territory management, or customer-facing commercial roles Experience in B2B, distribution, industrial, or aftermarket environments preferred Proven ability to execute consistently across a geographic territory with 50% travel (every other week) Bilingual (English/Spanish) highly preferred. Preference given to candidates residing with the west coast territory due to travel. Strong interpersonal and communication skills with frontline customer personnel Ability to deliver effective in-person training and product education High level of organization, planning discipline, and follow-through Comfort operating independently in a field-based role Execution-oriented with a strong sense of accountability Highly organized with disciplined territory management habits Collaborative and team-oriented, particularly with SAM partners Comfortable balancing autonomy with structured expectations Customer-focused while aligned to broader commercial objectives #J-18808-Ljbffr