
Strategic Account Manager
Pop-Up Talent, New York, NY, United States
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This range is provided by Pop-Up Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $120,000.00/yr
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We're seeking a highly motivated, strategic, and relationship-driven Strategic Account Manager to join our Partnerships team. In this role, you will manage and expand relationships with high-impact partners such as eCommerce platforms, fintech companies, SaaS providers, and merchant service ecosystems
You'll take ownership of partner relationships post-sale—leading onboarding, implementation, and scaling efforts. Your goal will be to transform each partnership into a thriving, value-driven collaboration. This includes integrating our platform into partner ecosystems, launching joint go-to-market initiatives, and identifying opportunities to deepen engagement and adoption
This is a high-impact role that blends strategic vision, execution, and strong relationship management. The ideal candidate is entrepreneurial, data-driven, and passionate about building partnerships that grow and evolve over time
KEY RESPONSIBILITIES
Own post-sale partner relationships, leading onboarding, implementation, and long-term success strategies
Develop and execute growth plans that drive adoption and maximize partner value
Identify new ways to embed our platform into partner ecosystems (e.g., integrations, co-branded tools, embedded finance)
Build strong relationships with partner stakeholders across Product, Marketing, and Sales
Manage joint go-to-market efforts, including campaigns, training sessions, webinars, and events
Serve as the internal champion for partners—ensuring execution, alignment, and measurable results
Monitor account performance and use insights to improve outcomes and satisfaction
Conduct regular business reviews and maintain consistent communication with partners
Stay current on industry trends and partner developments to uncover new opportunities
REQUIREMENTS:
At least 5–8 years of experience in strategic account management, partnerships, or customer success
Background in eCommerce, fintech, SaaS, or B2B platforms strongly preferred
Proven ability to grow partnerships through co-marketing, product integrations, and strategic collaboration
Deep understanding of the eCommerce landscape and related tools/platforms
Strong track record of turning strategic plans into actionable initiatives
Experience managing post-sale handoffs and building long-term partner success
Exceptional communication, relationship-building, and project management skills
Ability to work independently and collaboratively in a fast-paced environment
Highly organized with a data-driven mindset and attention to detail
Proficiency in CRM tools, dashboards, and performance tracking
Must be authorized to work in the United States
If you're excited to play a key role in expanding high-impact partnerships and driving long-term growth, we'd love to hear from you.
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00580
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Marketing
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