Strategic Account Manager - NYC

Overview: The Strategic Account Manager is primarily responsible for Resident/Fellow education, training, certification, and handoff continuum activities and, secondarily, for the ongoing sales and support of the Company's product(s) in the US Ophthalmology Teaching Institutions, Veteran Affairs Hospitals, and Department of Defense Hospitals. Responsibilities Create demand for Sight Sciences products within both company and industry-compliant guidelines Develop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territory Analyze data and manage territory to create an effective business plan, including regular funnel management and forecasting Maintain knowledge of current trends in the industry and competitive products Manage territory budget and resources Complete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians. Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows Maintains direct contact with customers to enable the best clinical outcomes Establish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships Pre-sale : Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules Post-sale : Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines the validity of warranty claims and schedules repair resources Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers Skills/Qualifications Bachelor's degree or equivalent experience required 5+ years of sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of success Successful sales track record in the medical device industry Ability to navigate complex health systems efficiently Strong relationship-building skills Ability to work independently and as well as within a strong team environment Excellent verbal and written communication and presentation skills necessary Strong business acumen skills Required residence in territory geography Travel requirement: 30% to 60% overnight travel (territory dependent) Face-to-face interaction with customers: 90% #LI-Hybrid For California, the base salary range for this position is $145,000 - $165,000 (highly qualified) a year. The Company maintains highly competitive, performance-based compensation programs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr