Account Manager - State Farm Agent Team Member

Get started or advance your insurance career. The Insurance Center is currently seeking a Commercial Lines Account Manager to work in our New Bern, Atlantic Beach or Wilmington, NC office. This is a client service role with significant advancement opportunities and pathways to sales and production. Our Agency is looking for client‑focused individuals, with high attention to detail, looking to advance within the Insurance Industry. We provide licensing classes, certifications and career development classes at no expense. Employees are eligible for fully paid medical and dental insurance from Day‑1 of employment, and we offer a very competitive 401(k) match and profit sharing after 1 year. We prioritize company culture and work/life balance, offering paid time off, paid holidays, paid hours for volunteering, monthly social hours, family/friends events, cook‑outs, holiday parties and a company kick‑ball team. Benefits 401(k) and 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Requirements North Carolina Property and Casualty License or equivalent (must be attained within 90 days of hire). Prior experience working within the Insurance Industry preferred. Applied Epic knowledge preferred. Strong customer service and communication skills. Ability to build client relationships. Effective time‑management skills, willingness to learn, and coachable. Proficient computer skills including MS Office, Excel, and Outlook. Responsibilities Assisting clients with a variety of insurance applications and policies. Issuing policies/binders, processing policy change requests, and processing payments. Assisting clients with quotes, renewals, and re‑writes. Preparing Proof of Insurance and issuing Certificates of Insurance. Building and maintaining relationships with clients and teammates. Providing support to Commercial Lines Producers. Utilizing the Agency Management System to document all activity performed and log insured and carrier correspondence. Accepting and processing insured payments, responding to billing/cancellation inquiries, and processing cancellations. Providing backup support, such as answering incoming calls, and other administrative work as needed. Sending documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintaining them in the Agency Management System or within carrier systems. Adhering to Agency Errors & Omissions guidelines. Compensation and Benefits Starting pay at $48,000 /yr. Pay based on experience. Sales commission and bonuses available. Compensation range: $48,000.00 – $78,000.00 per year. Generous Benefits Package Including FULLY PAID Health and Dental Insurance immediately upon hire. 401(k) with employer match. Paid time off (PTO) and paid holidays. Paid coursework, exam fees, and continuing education for P&C licensure. Founded in 1926, The Insurance Center began with C.D. Lancaster selling insurance from the Elks Building in New Bern, NC. In 1983, his son Claude and Rufus McAden merged with the Rexford Willis Agency to form Lancaster McAden, Willis Smith Company – The Insurance Center. Today the agency has grown into a full‑service insurance agency with over 45 employees and multiple branches. The Insurance Center services clients across the Southeast and specializes in personal, business and hospitality insurance. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina. #J-18808-Ljbffr