Commercial Service Sales Account Manager

About Carrier Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About the Role As the Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick‑turn projects to keep our customers operating effectively, and pursuing large opportunities that help our customers modernize their equipment. This role is a great fit for you if you excel at building relationships, have outstanding customer service, and love working with cross‑functional teams. It is the ideal role for those who are adept at assessing and understanding both the immediate and future needs of customers. Job Responsibilities Sell the full portfolio of Carrier HVAC Service products and solutions (i.e., service agreements, repairs and modernizations) Create and maintain sales territory and account plans where necessary Present at customer seminars to develop new and existing customer relationships and opportunities Promote Carrier value proposition linking customer objectives to Carrier solutions Utilize CRM to manage customer interactions, activities, and opportunity pipeline Attract new customers and build share value with existing customers Seek out and access new service‑agreement opportunities with existing and prospective customers Respond to repair opportunities Establish and build credibility with knowledge of Carrier products and solutions Develop and sustain customer relationships Clearly articulate the value of Carrier’s services and how they map to customers’ needs Detect the customer’s buying stage and adjust selling accordingly Deliver effective presentations and communications Prioritize the best opportunities Respond to customer requirements in a timely manner Secure bookings/orders promptly Consistently achieve sales metrics and annual targets Negotiate service agreement renewals when required Required Qualifications High school diploma or GED 5+ years of commercial HVAC sales experience Must be able to lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs or platforms Preferred Qualifications Comfortable operating in a technical environment using Microsoft computer software Outstanding sales/negotiation skills and goal‑oriented with strong time management and organizational skills Demonstrated strong written, verbal and presentation skills to effectively build expectations and relationships with internal and external customers Ability to sell directly to end‑user customers Previous experience in selling service agreements Ability to introduce others to cross‑sell and upsell within their base of customers Ability to work in a highly team‑oriented and dynamic environment Proactive identification of opportunities to sell preventative repair or upgrade packages Self‑motivated and able to manage many simultaneous projects and responsibilities Benefits Health care benefits: medical, dental, vision and wellness incentives Retirement benefits Time off and leave: paid vacation days (up to 15), paid sick days (up to 5), paid personal leave (up to 5), paid holidays (up to 13), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty, military leave, purchased vacation Disability coverage: short‑term and long‑term disability Life insurance and accidental death and dismemberment Tax‑advantaged accounts: health savings account, healthcare spending account, dependent care spending account Tuition assistance Pay Range The annual salary for this position is $98,750–$138,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications. Equal Opportunity Employer Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant’s Privacy Notice Read the Job Applicant’s Privacy Notice. #J-18808-Ljbffr