Senior UX Designer — Discovery & Strategy Focus

# **Position open to México and Argentina, Work from Home.**As a Senior UX Designer, your primary focus is early stage UX work: understanding complex problems, uncovering user and business needs, and shaping product direction before solutions are defined. You will lead discovery efforts, define experience strategy, and partner closely with Product and Engineering to ensure we are solving the right problems in the healthcare space.This role is more about research, sensemaking, systems thinking, and experience definition. Your impact will be measured by clarity, alignment, and the quality of decisions enabled by your work.**Duties and Responsibilities**Synthesize qualitative and quantitative insights into clear problem statements, opportunity areas, and experience principles Partner with Product to define experience strategy, balancing near-term delivery with long term vision**Experience Definition & Ideation** Present work with a strong rationale, using research and data to influence decisions and secure stakeholder buy‐in **Required Skills and Qualifications** Bachelor’s degree in Interaction Design, HCI, Industrial Design, or equivalent practical experience 3+ years of experience as a UX Designer working on agile product teams Strong early stage UX expertise: comfortable leading discovery, framing problems, and defining experience direction with minimal oversightProven ability to turn ambiguity into clarity through research, synthesis, and structured thinking Experience shaping UX strategy that connects near-term execution with long-term product visionExcellent facilitation and communication skills; able to tailor narratives for PMs, Engineers, and Executives Strong time and project management skills in fastmoving, cross functional environmentsDemonstrated ability to iterate based on evidence, research, and feedback, not personal preference Accessibility first mindset with experience delivering WCAG AAcompliant experiences**Desired Skills and Qualifications** Experience with Figma, FigJam/Miro, and research synthesis tools Healthcare, enterprise, or complex workflow experience (nice to have, not required)# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr