Account Manager - Commercial Landscaping

About Granite Hills Group Granite Hills Group is a premier commercial landscape services provider, known for delivering dependable, high-quality results across the Southeast and Mid-Atlantic. Rooted in a people-first culture, we empower our leaders to inspire and develop their teams, driving growth and success together. As we continue to expand, we’re looking for passionate, visionary leaders who want to make a lasting impact, shape our future, and help build a culture where excellence is the standard. At Granite Hills Group, we reward those who go above and beyond with many opportunities for career and income growth. If you're ready to lead, grow with us, and leave a legacy that makes a real difference, we’d love to have you join our team. Job Summary We have positions available at both of our NoVA branches - one in Fairfax VA and the other at Sterling VA. The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch's book of business through new sales/business development. Client Service and Retention Drive customer satisfaction and retention by understanding the individual needs of our customers Provide excellent service and communication in a constructive, courteous manner with a focus on problem-solving Promote high standards for customer service, safety, and company culture and core values in a positive team environment Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions Maintain Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives and are accurately and appropriately priced New Business Development Identify new business opportunities by cultivating and maintaining business relationships with existing customers Actively prospect for potential clients and pursue new business relationships Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of Granite Hills Group Behaviors and Motivations Thought Provoking: Capable of making others think deeply on a subject Innovative: Consistently introduces new ideas and demonstrates original thinking Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Goal-Oriented: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help #J-18808-Ljbffr