Strategic Account Manager

Overview As the Strategic Account Manager for Classic Vacations, you will be at the forefront of our mission to redefine both premium and luxury travel experiences. This pivotal role combines strategic vision with hands-on leadership to drive growth while fostering collaboration and accountability. You will secure new business opportunities, expand our client base, and establish strategic partnerships that enhance our market presence. In this dynamic environment, you will leverage your understanding of the premium and luxury travel industry to adapt our strategies. Your proven track record in business development and sales will be instrumental in navigating the competitive landscape, allowing you to cultivate lasting relationships with key partners and stakeholders. Why This Role Matters The Strategic Account Manager is not just a position; it is a vital role that serves as a catalyst for our organization’s growth and success. In a world where premium and luxury travel experiences reflect a traveler’s aspirations, this position embodies our commitment to excellence and innovation. By spearheading our sales strategy, you will directly influence our ability to connect with clients, understand their needs, and provide unparalleled experiences that set us apart in a competitive landscape. This role emphasizes alignment between strategic goals and day-to-day sales activities. By ensuring actions align with broader objectives, you will drive engagement and motivation while helping shape the future of our organization and positioning us as a leader in the premium and luxury travel industry. Ultimately, this role impacts not only our bottom line, but also the experiences of our clients, employees, and partners by championing clarity, accountability, and collaboration. Key Responsibilities Reasonable accommodations may be made to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Strategic Execution Vision Alignment: Lead sales strategies that drive growth in your assigned region. Utilize a clear framework to prioritize initiatives aligned with the company’s vision, objectives, and cultural values. Relationship Building Authentic Connections: Cultivate and maintain strong relationships with premium and luxury travel partners, key accounts, and stakeholders to foster long-term loyalty and strengthen market presence. Market Expansion Strategic Insights: Identify new market segments and emerging trends. Use data-driven analysis to guide business development strategies and proactively respond to market demands. Performance Excellence Accountability and Empowerment: Drive results by setting clear expectations, accountability, and exceeding performance metrics. Foster collaboration, open communication, and constructive feedback. Brand Advocacy Passionate Representation: Serve as a brand advocate by effectively showcasing premium and luxury travel experiences and aligning efforts with brand messaging. Client Acquisition Targeted Engagement: Lead initiatives to acquire high-value clients. Develop tailored proposals and presentations that communicate the company’s unique value propositions. Partnership Development Strategic Alliances: Establish partnerships with travel agencies, premium and luxury brands, and corporate clients. Negotiate agreements that enhance market positioning and mutual growth. Networking and Representation Industry Engagement: Represent the company at industry events and conferences. Build relationships with decision-makers and influencers to enhance business opportunities. Revenue Growth Market Share Expansion: Execute strategies to increase market share and revenue. Monitor KPIs related to business development and refine strategies as needed. Proposal Development Compelling Narratives: Oversee the creation of proposals and pitches in collaboration with marketing and product teams to ensure brand and service alignment. Collaboration and Internal Alignment Cross-Departmental Synergy: Partner with marketing, product development, and operations teams to align new initiatives with strategic and operational objectives. Best Practices: Stay informed on industry trends, competitor activity, and business development best practices to improve processes and outcomes. Reporting and Analysis Data-Driven Insights: Provide regular reports to senior management on progress, targets, and market insights using data to optimize performance. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies technical expertise and collaboration. Education: Bachelor’s degree in Business, Marketing, Hospitality, or Communications required; Master’s degree preferred. Experience: Minimum of 5 years in business development or sales, with a proven record of driving revenue growth, ideally within the premium and luxury travel industry. Experience managing complex sales territories and exceeding targets. Strategic Thinking: Ability to develop long-term plans aligned with company objectives and navigate complex business environments using data-driven insights. Communication Skills: Exceptional written and verbal communication skills, including proposal and presentation development. Strong negotiation and persuasion abilities. Relationship Building: Proven ability to build and maintain industry relationships using an established professional network. Analytical Skills: Strong analytical capabilities with experience using CRM and sales analytics tools such as Salesforce and Tableau. Results-Oriented: Demonstrated success delivering measurable outcomes and driving sales growth. Interpersonal Skills: Ability to communicate complex concepts clearly and creatively across diverse audiences. Willingness to Travel: Availability to travel as needed for client meetings and industry events. Familiarity with travel destinations, cultural nuances, and travel regulations. Work Schedule: Full-time, 40+ hours per week, virtual office environment Compensation: $60,000–$95,000, bonus (company and individual performance-based) Benefits: Medical, Dental, Vision, LTD, STD, 401(k), and more Travel: Flexibility to travel as needed Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, team members are encouraged to contribute to continuous improvement and organizational success. While roles have defined responsibilities, we embrace flexibility and encourage work beyond traditional scope when needed. This approach supports professional growth, cross-departmental collaboration, and shared accountability, strengthening both individual development and our ability to serve customers and community. #J-18808-Ljbffr