Account Manager

UMI Stone has been a trusted distributor of premium stone surfaces for over two decades, offering a curated selection of natural stone, quartz, porcelain, specialty slabs, and sinks. With a focus on sourcing from reputable quarries and manufacturers worldwide, UMI ensures every product meets high standards of beauty and quality. Committed to exceptional customer service, we guide clients through the selection process and provide tailored solutions for residential and commercial projects. By staying at the forefront of industry trends, UMI continues to deliver innovative and sought-after materials for a variety of design needs. We are proud to be the go-to partner for professionals seeking superior stone surfaces. Role Description This is a full-time, on-site role for an Account Manager based in Orlando, FL. The Account Manager will be responsible for managing client accounts, building and maintaining strong client relationships, and serving as the primary point of contact for assigned accounts. Responsibilities include identifying client needs, providing product recommendations, coordinating orders, addressing customer inquiries, and ensuring high levels of client satisfaction. The role will also require collaboration with internal teams to align client needs with UMI’s product offerings and solutions. Qualifications Strong relationship management and client communication skills Experience in account management, sales, or customer support Ability to analyze client needs and offer tailored product recommendations Organizational and multitasking skills to manage multiple accounts effectively Familiarity with stone or construction materials is a plus Proficiency in CRM platforms and other business-related software is preferred Problem-solving abilities to address client concerns and deliver solutions Bachelor’s degree in Business, Marketing, or a related field is a plus #J-18808-Ljbffr