IT Manager – Marketing & Sales, North America

Vestacy is a standalone company (carved out from Reckitt) with a clear purpose: to transform houses into homes. We’re home to some of the world’s most trusted brands (Air Wick, Calgon, Cillit Bang, and Mortein) helping millions of people care for the spaces they live in every day. Backed by Advent, a leading global private equity firm, we have the freedom to think big and move fast. With almost 3,000 colleagues across 20+ countries, we see every person as a Founder, empowered to make bold decisions and shape what’s next. We care for our company the way you care for your own home: with energy, passion, and pride. Here, you’ll find space to grow, opportunities to lead, and the support to thrive. Together, we’re building something extraordinary. In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The IT Manager – Marketing & Sales is a strategic, business-facing technology leader responsible for driving profitable growth and improving EBITA for Essential Home through smart, modern, scalable digital solutions. This role partners closely with Marketing and Sales and Data and Analytics (D&A) teams to deliver technology that accelerates Net Revenue, trade efficiency, brand equity, consumer engagement, retail execution, and operational excellence. You will lead the end-to-end technology agenda for Marketing & Sales—owning the roadmap, ensuring system reliability, enabling analytics, and delivering innovations that reduce costs, simplify processes, and grow the top line. Your responsibilities Lead the technology agenda for Marketing & Sales, acting as the primary IT partner to Commercial, Marketing, eCommerce, RGM and Global IT&D teams. Drive EBITA growth through technology by identifying, prioritizing, and delivering digital solutions that improve NR, margin, trade ROI, A&P efficiency, and commercial productivity. Own and manage the Marketing & Sales technology roadmap, ensuring alignment with Essential Home’s value-creation plan, commercial priorities, and Global/NAC architecture guidelines. Serve as a strategic advisor to Commercial leadership, translating business objectives into technology opportunities, outcomes, and actionable initiatives. Evaluate business needs, diagnose process gaps, and identify opportunities for simplification, automation, and efficiency across Marketing, Sales, Trade, and eCommerce processes. Lead delivery of commercial technology projects, including scoping, requirements, vendor selection, solution design, implementation, UAT, training, and adoption. Coordinate with Global IT&D, NAC teams, third-party vendors, and external partners to ensure timely, high-quality execution of all commercial technology initiatives. Oversee issue resolution for commercial systems, ensuring stable operations, clear communication, and minimal disruption to revenue-generating teams. Gather, challenge, and refine business requirements, ensuring clarity, feasibility, and alignment to strategic goals. Analyze data to support commercial decision-making, and work with Data & AI teams to enhance dashboards, KPIs, and insights (e.g., forecast accuracy, trade effectiveness, A&P ROI). Conduct workshops and investigative sessions (interviews, observations, process mapping, scenario analysis) to understand current-state workflows and uncover improvement areas. Document and optimize end-to-end Marketing & Sales processes, identifying bottlenecks and recommending solutions that reduce costs and improve speed-to-market. Ensure commercial technologies are fully adopted, creating training materials, leading training sessions, and working directly with users to maximize impact and usage. Support business case development by defining KPIs, success criteria, cost‑saving opportunities, and expected EBITA uplift for proposed initiatives. Drive adherence to Essential Home’s data, governance, and process compliance standards across all Marketing & Sales applications. Lead NAC project tasks related to commercial technology, ensuring planning, communication, timelines, and deliverables are clearly managed and executed. Champion continuous improvement, innovation, and digital best practices, ensuring Essential Home remains competitive, agile, and consumer‑centric. The experience we're looking for A business‑first, value‑creation mindset, with the ability to connect technology investments directly to commercial outcomes, revenue growth, and EBITA improvement. Strong leadership presence and the ability to influence senior Commercial, Marketing, and eCommerce stakeholders, acting as a trusted advisor who can challenge, guide, and drive alignment. Exceptional collaboration skills, able to build strong relationships across Marketing, Sales, Finance, RGM, Supply, Data, and Global IT&D to deliver integrated, end‑to‑end solutions. High ownership and an entrepreneurial mindset - you proactively identify opportunities, navigate ambiguity, and deliver outcomes in a lean, fast‑moving environment. Strong experience leading technology roadmaps, commercial applications, and cross‑functional projects, preferably in CPG, retail, beauty, or consumer‑facing industries. Proven ability to translate business needs into clear technology requirements, supported by structured problem‑solving, analytical thinking, and process optimization skills. Experience delivering or supporting systems across Sales, Trade, Marketing, or Digital (e.g., TPM/TPO, CRM, CMS, DAM, Digital Shelf, RGM tools, analytics platforms). Exceptional communication skills, capable of simplifying complex technical concepts into clear, actionable direction for commercial teams. A consumer‑ and customer‑centric approach, ensuring digital capabilities enhance brand equity, shopper experience, and retailer partnerships. A pragmatic, agile mindset, comfortable managing competing priorities, working under pressure, and adapting quickly to new information or evolving business needs. A strong service orientation, ensuring stability, adoption, and high satisfaction across commercial systems and digital tools. Experience with vendors, contracts, and third‑party partners, able to ensure value for money, delivery quality, and compliance. Ability to work both independently and collaboratively, with strong decision‑making, organization, and execution skills. A bachelor’s degree in IT, Digital, Business, Engineering, or a related field (advanced degree preferred). 7+ years of experience in IT, Digital, Commercial Technology, or related business‑facing roles, with meaningful exposure to Sales/Marketing systems and analytics. Flexibility to travel within North America and Canada to support workshops, implementations, and commercial team engagement. Strategic curiosity and commercial acumen, with a deep understanding of how digital, data, and automation accelerate growth, optimise spend, and improve commercial performance. The skills for success You embrace this unique opportunity to create a new technology landscape from scratch. You will be part of a dynamic and innovative team, working on cutting‑edge technologies and products that make a significant impact. You will have opportunities for professional learning and growth, as well as career advancement in a collaborative, supportive and inclusive work environment. What we offer We believe great work deserves great rewards. That’s why we offer numerous local benefits and global benefits designed to help you grow and thrive, such as career mobility opportunities, a referral program, access to our online learning academy, mental wellbeing support, and short‑term bonus incentives. US Pay Transparency Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $143,000 - $179,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. Equality We believe the best teams are built like great homes: on strong foundations and room to grow. That’s why we hire for potential as well as experience. If you resonate with our purpose, we encourage you to apply, even if you don’t tick every box. We’re committed to equal opportunity for all, regardless of age, ability, background, identity, or any other characteristic protected by law. Together, we create a space where everyone can thrive. #J-18808-Ljbffr